Business Intelligence Systems Administrator
7 days ago
We are seeking a highly skilled Senior Business Intelligence Engineer to join our Data Analytics and AI Team at Royal Caribbean Group. As a key member of our team, you will be responsible for overseeing the administration, operation, monitoring, tuning, and patching of our Power BI products.
Key Responsibilities- Design and implement monitoring, reporting, and alerting systems to ensure Power BI systems are operating at peak performance.
- Lead and mentor operations support staff in resolving incidents and delivering on assignments.
- Develop and implement project plans, risk assessments, and contingency plans.
- Research, document, and recommend best practices on the operations, support, and usage of Power BI across the organization.
- Plan and coordinate patches and upgrades.
- Develop and maintain support knowledgebase.
- Participate in project planning and proof-of-concepts.
- Learn and lead the support of other BI products the team owns and acquires.
- 7+ years of experience in BI systems administration and support in a medium to large company.
- 5+ years of experience administering Power BI, SSRS, or equivalent systems.
- 3+ years of experience with Windows server administration.
- 3+ years of experience in SQL tuning with multi-terabyte size data sources.
- 3+ years of experience leading BI initiatives in a medium to large company.
- Strong experience working with Oracle, Databricks, SQL Server, and DB2 data platforms.
- Experience using Microsoft Office 365, Outlook, OneNote, SharePoint, Teams, Slack, and JIRA.
- Familiarity with Agile Methodology, Data Warehouse, and Data Lake concepts and data analysis.
- Must have strong leadership and collaboration skills.
- Excellent written and verbal communication skills.
- Must have strong analytical skills for effective problem solving.
- Ability to work independently and handle multiple assignments in a deadline-driven environment while maintaining a high bar for customer success.
- Must be capable of articulating technical concepts to non-technical audiences.
- Ability to mentor and train others in small and large group settings.
- BS or MS in Computer Science, Data Science, Engineering, or equivalent experience.
- Experience with Cruise/Travel industry preferred.
- Power BI Systems Administration (Power BI Report Server, Power BI Gateway, Power BI Premium/Fabric Capacities, Power BI Pro)
- Power BI API and PowerShell scripting
- Windows Server Administration
- Oracle, Databricks, SQL Server, DB2
- SQL Tuning
- Microsoft Office 365, Outlook, OneNote, SharePoint, Teams, Slack, and JIRA
- Data Warehouse, Data Lake, Data Analysis concepts
- Agile Methodology
- Analytical skills for effective problem solving
- Excellent written and verbal communication skills
- Mentoring and training skills
- Leadership and collaboration skills
Royal Caribbean Group is a global cruise and vacation company that operates a diverse fleet of ships with a wide range of itineraries and onboard amenities. We are committed to providing our guests with exceptional service and unforgettable experiences.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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