Current jobs related to Systems Engineer - Miramar, Florida - Royal Caribbean International

  • VMWare Systems Engineer

    2 weeks ago

    Miramar, Florida, United States Insight Global Full time

    System Engineer - VMWareInsight Global is seeking a skilled System Engineer to join their team. As a key member of the Client Engineering team, you will be responsible for the effective deployment, configuration, operation, and maintenance of employee-facing technology systems.Key Responsibilities:Collaborate with leadership to develop and implement a...

  • Electromechanical Systems Engineer

    2 months ago

    Miramar, Florida, United States Phiston Technologies Full time

    Company OverviewPhiston Technologies, Inc. stands at the forefront of innovation, specializing in proactive product development and secure data destruction solutions. As a global leader in physical data destruction, we collaborate with some of the largest technology firms worldwide. Our advanced devices are utilized across all 50 states and in 49 countries,...

  • Microsoft Systems Engineer II

    3 days ago

    Miramar, Florida, United States SCCU Full time

    Job Title: Systems Engineer IIJob Summary:Space Coast Credit Union (SCCU) is seeking a highly skilled Systems Engineer II to join our ONESCCU team. As a technical subject matter expert, you will actively participate in configuration consultation, vendor evaluation, and problem resolution of multiple Microsoft systems. Your expertise will be crucial in...

  • Cybersecurity and Networking Systems Engineer

    1 week ago

    Miramar, Florida, United States TD SYNNEX Full time

    Job Description:The Cybersecurity and Networking Systems Engineer for TD SYNNEX is responsible for providing technical presales solutions and configuration design expertise to customers and sales on specified product lines in accordance with Key Performance Indicators (KPIs).This role requires the ability to use independent judgment and discretion in making...

  • VMWare Systems Administrator

    2 weeks ago

    Miramar, Florida, United States Insight Global Full time

    System Engineer - VDIInsight Global is seeking a skilled System Engineer to join their team in Miramar, FL. As a System Engineer, you will be responsible for the effective deployment, configuration, operation, and maintenance of employee-facing technology systems.Key Responsibilities:Collaborate with leadership to develop and implement a framework ensuring...

  • Commissioning Engineer

    4 weeks ago

    Miramar, Florida, United States ABB Full time

    Job Title: Commissioning EngineerThe Commissioning Engineer is a key member of the ABB Marine Field Service team, responsible for planning and executing complex field technical assignments with minimal professional guidance. This role involves installing, commissioning, modifying, testing, inspecting, and repairing ABB marine products and equipment,...

  • Pneumatic Systems Technician

    7 days ago

    Miramar, Florida, United States VSE Full time

    Pneumatic Systems TechnicianAt VSE, we're seeking a skilled Pneumatic Systems Technician to join our team. As a key member of our operations team, you'll be responsible for inspecting, servicing, maintaining, troubleshooting, repairing, and overhauling aircraft components while ensuring a safe work environment and adhering to company and federal...

  • Business Intelligence Systems Administrator

    2 months ago

    Miramar, Florida, United States Royal Caribbean Group Full time

    About the RoleWe are seeking a highly skilled Senior Business Intelligence Engineer to join our Data Analytics and AI Team at Royal Caribbean Group. As a key member of our team, you will be responsible for overseeing the administration, operation, monitoring, tuning, and patching of our Power BI products.Key ResponsibilitiesDesign and implement monitoring,...

  • Embedded Systems Software Architect

    2 weeks ago

    Miramar, Florida, United States Ledgent Technology Full time

    Job Title: Embedded Systems Software ArchitectLedgent Technology is seeking an experienced Embedded Systems Software Architect to join our team on a full-time, on-site basis in Broward County, Florida. This is a 6-month contract-to-hire opportunity where you will be responsible for designing and developing embedded software for advanced thermal optic...

  • Engineering Technician

    4 weeks ago

    Miramar, Florida, United States Kelly Services Full time

    Job Title: Engineering TechnicianWe are seeking an experienced Engineering Technician to join our team at Kelly Services. As an Engineering Technician, you will play a crucial role in ensuring the smooth operation of our packaging line equipment.Key Responsibilities:Perform preventative maintenance to ensure packaging equipment operates at peak...

  • Engineering Technician

    3 weeks ago

    Miramar, Florida, United States Kelly Services Full time

    Job Title: Engineering TechnicianAt Kelly Services, we are seeking an experienced Engineering Technician to join our team. As an Engineering Technician, you will play a crucial role in ensuring the smooth operation of our packaging line equipment.Key Responsibilities:Preventative Maintenance: Ensure packaging equipment operates at peak performance.Repairs...

  • Civil Engineering Associate

    4 weeks ago

    Miramar, Florida, United States Barge Design Solutions, Inc. Full time

    Job Title: Civil Engineering AssociateWe are seeking a highly skilled Civil Engineering Associate to join our team at Barge Design Solutions, Inc. As a key member of our engineering team, you will be responsible for assisting in the design of various roadway projects, including urban streets, rural highways, and complex interchanges.Responsibilities:Assist...

  • Civil Engineering Associate

    2 weeks ago

    Miramar, Florida, United States Barge Design Solutions, Inc. Full time

    Career OpportunityBarge Design Solutions, Inc. is seeking a highly skilled Roadway Design Engineering Associate to join our team in Florida.Job SummaryWe are looking for a talented individual to assist in the design of various roadway project types, including urban streets, rural highways, bridge replacements, sidewalks, and trails. The successful candidate...

  • Senior Software Engineer

    1 week ago

    Miramar, Florida, United States Royal Caribbean Group Full time

    Job SummaryThe Senior Software Engineer will be responsible for designing and implementing software solutions using the latest technologies and design patterns. This role will work closely with cross-functional teams to deliver software solutions aligned with Royal Caribbean's product portfolios.Key ResponsibilitiesImplement solution designs from inception...

  • Bodycam Product Engineer

    1 month ago

    Miramar, Florida, United States CAI Full time

    Job SummaryThe Bodycam Product Engineer will play a crucial role in designing and implementing a cutting-edge Bodycam Application for maritime operations.Key ResponsibilitiesCollaborate with marine safety personnel to understand the unique operational challenges and requirements of shipboard security.Design, test, and deploy bodycam software applications...

  • Electromechanical Systems Specialist

    6 days ago

    Miramar, Florida, United States Phiston Technologies, Inc. Full time

    Job OverviewPhiston Technologies, Inc. is seeking a skilled Electromechanical Technician to join our team. As a key member of our engineering department, you will be responsible for setting up, repairing, and maintaining equipment and tooling used in the manufacture of Destruction Devices.Key Responsibilities:Develop and implement PLC ladder logic...

  • Power BI Systems Lead

    3 weeks ago

    Miramar, Florida, United States Royal Caribbean Group Full time

    Job SummaryThe Senior Business Intelligence Systems Administrator will oversee the administration, operation, monitoring, tuning, and patching of the full stack of Power BI products, including Power BI Report Server, Power BI Gateway, Power BI Premium/Fabric Capacities, and Power BI Pro. This role requires strong subject-matter expertise in the maintenance...

  • Senior Business Intelligence Engineer

    4 weeks ago

    Miramar, Florida, United States Royal Caribbean Group Full time

    Senior Engineer, Business IntelligenceWe are seeking a highly skilled Senior Engineer, Business Intelligence to join our team at Royal Caribbean Group. As a key member of our Data Analytics and AI team, you will be responsible for overseeing the administration, operation, monitoring, tuning, and patching of our Power BI products.Key Responsibilities:Design...

  • Principal Solution Engineer Supply

    2 weeks ago

    Miramar, Florida, United States Southern Glazer's Wine & Spirits Full time

    Job OverviewSouthern Glazer's Wine & Spirits is a leading wine and spirits distributor in North America, seeking a highly skilled Principal Solution Engineer to join their team. As a key member of the organization, you will be responsible for analyzing, developing, and maintaining JDA Software, with a strong focus on supply chain optimization and...

  • Lead Data Engineer, Informatica MDM

    6 days ago

    Miramar, Florida, United States Royal Caribbean Group Full time

    Unlock Your PotentialAt Royal Caribbean Group, we're on a mission to revolutionize the way we travel and explore the world. As a Lead Data Engineer, Informatica MDM, you'll play a critical role in shaping our data-driven future. About the RoleThis is an exciting opportunity to join our Data Analytics and AI Team as a Lead Data Engineer, Informatica MDM....

Systems Engineer

2 months ago

Miramar, Florida, United States Royal Caribbean International Full time
Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group's Onboard Guest Experience Team has an exciting career opportunity for a full time Systems Engineer reporting to the Product Manager .

This position will work on-site in Miramar, Florida .

Position Summary

This is a full time, hourly position based in Miramar, FL and reporting to the Product Manager. The System Engineer evaluates products, systems, hardware, and software to ensure they are free of defects and meet the quality standards of the clients' needs and preferences. The position will perform various functions inclusive of application engineering, hardware support, hardware maintenance, review of new technology, lab set up, and many other duties as dictated by support of the systems and products in the Product Portfolio. The Product Portfolio includes applications from Oracle Hospitality Cruise, Onboard Software, in-house written applications and others.

The Systems Engineer is responsible for defining, configuring, supporting, installing applications and systems to support Product Portfolio. Knowledge of infrastructure and hardware technologies for broad spectrum of devices is a must. This knowledge should include networking, wireless, operating systems, mobile, monitoring, scripting, troubleshooting and other technologies as deemed necessary to support Product, production, lab, staging, development or other environments and projects. Ability to develop roadmaps and think long-term in the support of the Product Portfolio is required. Ability to work with multiple projects and teams to support Product Portfolio is also required.

Essential Duties and Responsibilities
  • Exhibit subject matter expertise on the low-level design of a product
  • Understand the product's entire technology stack
  • Understanding relational database fundamentals and working knowledge of the product data model
  • Understand the interdependencies between the product and other products within the enterprise
  • Configuration and testing of the system at the RCL headquarters lab environment and onboard the fleet
  • Supporting the end users through UAT cycles, support escalations, business partner meetings, project deliverables or other
  • Physical installation of the system in the lab or onboard the fleet production environments; travel approximately 25% or more depending on product and/or project scope.
  • Business and end user support through project stabilization & operational support
  • Support of development & test lab environments
  • Create and maintain relevant product documentation including build, requirements, functional, buy list, troubleshooting or other documentation
  • Other assignments as needed by Manager to support the system, projects and business partners
  • Knowledge and experience troubleshooting networks, firewalls, IPs, NATs, APIs, interface technologies or other connective devices or technologies
  • Participates in product and project launch planning and execution.
  • Compiles list of common tools and techniques to measure reliability and availability of all services to maintain systems in most efficient and functional state.
  • Ensures ongoing compliance with quality and industry regulatory requirements, IT Security requirements, and any other compliance authorities, both internal and external to RCG.
  • Ability to describe problems, service needs and associated solutions as need to maintain systems at peak operational modes.
  • Recommend, implement and monitor preventative and corrective actions to ensure quality assurance standards are achieved and maintained.
  • Configuration and testing of the application at headquarters or onboard the vessels including such activities as:
    • Develop and execute test plans to ensure that all objectives are met.
    • Use Jira(Agile Software) to record and document test plans and provide results on a Jira dashboard to all stakeholders on a timely basis.
    • Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
    • Identify and remedy defects within the testing process.
    • Draft quality assurance policies and procedures.
  • Physical installation of the application and/or hardware in the vessels' production environments.
Position Requirements
  • Management of a product back log of defects and enhancements
  • Digesting requirements & user stories
  • Estimation of incoming technology requests and cost/benefit analysis
  • Context Definition and Solution Sketching
  • Maintaining a relationship and driving a schedule with product vendors
  • Execution and evolution of the product road map
  • Building test cases to evaluate nonfunctional requirements
  • Ensures there is accurate and current documentation of all existing and new products
  • 3rd Level Production Support
  • Stays abreast of trends in the marketplace to ensure the product's competitive position.
  • Knowledge of SQL and ability to create ad-hoc statements
  • Reporting experience, preferably with Crystal Reports, or other technologies that interface with databases
  • Familiarity with mobile technologies including Apple IOS, Android, or other as required for the product and business requirements dictate.
  • Knowledge and experience with Windows OS to support installing images, identifying issues with Group Policy, working with infrastructure & other teams to correct network or local OS issues.
  • Experience and extensive knowledge of printers, RFID, magstripe, wireless, tablets, handheld devices or other peripheral type technologies in order to troubleshoot, install, configure, support and recommend new technologies to solution user stories and challenges encountered.
What We're Looking For
  • Excellent written and verbal communication
  • Adept at learning new Relational database models
  • Proficiency with MS Excel, including VLookup and Pivot tables, Reporting (Crystal preferred) and other database tools (Toad\SQL Developer)
  • Proficiency in generating complex SQL queries and scripts. Primarily Oracle.
  • Demonstrate flexibility during times of change and ability to adjust to shifting priorities, demands and timelines.
  • Adept at independently conducting research and understanding when escalation to a manager is appropriate and escalating in a timely manner.
  • Ability to learn, understand and apply new technologies independently and with training.
  • Self-motivated and able to work independently, as well as in a team environment.
  • Sensitivity to an environment which may collect and maintain data relevant to GDPR, PCI, PII regulations.
  • Preferred Skills & Technology Experience:
    • Application Software Delivery Life Cycle, Implementation, and Support: 5 years
    • Relational Databases & SQL: 5 years
    • Crystal Reports Writing: 1 years
  • Preferred Cruise & Hospitality Relevant Experience:
    • Crew management
    • Guest arrival/departure operations
    • Financial/Night Audit processes
    • Front desk operations
    • Governmental manifest regulations relative to cruise operations
    • Maritime safety processes
  • Experience with application development & support team with system integration
Technical Competencies
  • Describes characteristics and phases of software product lifecycle.
  • Solicits and summarizes customer feedback and experiences.
  • Participates in creating functional and technical Product Requirements Documents (PRDs).
  • Participates in product launch planning and execution.
  • Works with vendor(s) to enhance the product.
  • Maintains standards within the product.
  • Creates & maintains documentation for business counterparts, projects, Health team, and Product Team.
Product Health
  • Identifies different types of testing procedures used in reliability engineering.
  • Compiles a list of common tools and techniques to measure reliability and availability.
  • Organizes variable data used for product health metrics; assists in the analysis of data.
  • Participates in the review of product design to ensure reliability standards are met.
  • Works with Health teams to ensure proper troubleshooting and maintenance is being performed.
  • Works with support teams to ensure proper escalations, SLAs, & documentation standards are kept.
Software Product Installation & Support
  • Describes common problems, service needs and associated solutions.
  • Identifies key resources and tools for installation and support activities.
  • Explains & documents standard activities for software installation and support.
  • Helps install and support products both shoreside and shipboard.
  • Assists with product installation, configuration, integration & support.
  • Follows & documents standard procedures to troubleshoot installation and operational issues.
Qualifications and Education
  • Bachelor's degree in computer science, information systems or a related field
  • 1 - 3 years of experience as a Systems Engineer, Application Support Specialist, Applications Engineer, or similar
  • Proficiency in the use of analytic tools
  • Ability to prioritize & escalate effectively
  • Excellent oral and written communication
  • Ability to work with multiple teams to achieve a common goal
  • Experience with troubleshooting, configuring, and testing software and hardware applications
  • Strong computer skills and knowledge of databases and applications
  • Ability to create simple SQL statements to troubleshoot, configure & support systems
  • Experience with mission critical, 24x7 systems
Desired Skills
  • 2 or more years of experience working with Oracle Hospitality Cruise software
  • 2 or more years working in Cruise industry or with cruise technologies
  • 4 or more years working with peripheral devices like printers, tablets & scanning devices.
  • Prior help desk experience may be beneficial
  • Proven ability to collaborate with and achieve actionable results in a team, plus the ability to build strong and sustainable relationships, and the capability to interact with stakeholders from all departments
  • Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative
Physical Demands

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations, may travel domestically/internationally, and may be required to lift 25+ pounds.

Work Environment

Candidate will be required to travel up to 25% or more. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office.

Travel Description

Position would require 25% or more travel both locally, domestically and internationally. Duration could be 1 day to 1 month per trip, occasionally more.

Standard work week

Our normal business hours are 9 am - 5 pm M-F. All candidates must be available to work those hours. Work is performed mainly at the Miramar, FL office and candidate must be able to work onsite as dictated by company policies. Weekend and overtime work may be required while not traveling. When traveling, work will include weekend and overtime work.