Community Engagement Specialist

2 weeks ago

Sacramento California, United States Fleet Feet Full time
About the Role

Fleet Feet is seeking a highly motivated and experienced Community Outreach Manager to join our team. As a key member of our store team, you will be responsible for building relationships within our current running community and reaching new running and fitness communities in our surrounding area.

Key Responsibilities
  • Work closely with the Marketing Director to define and execute marketing strategies, materials, and outreach efforts that support business goals and objectives.
  • Manage website and social media content utilizing resources and materials provided by Fleet Feet for local events that appeal to a diverse population.
  • Create and activate strategies for new customer acquisition.
  • Develop and strengthen relationships with diverse community organizations, running groups, and other stakeholders.
  • Partner with store leadership to identify local race events and build partnerships with race organizers.
  • Collaborate with store leadership to create and manage events that drive in-store sales.
  • Work with store managers to appropriately staff and plan events to remain within the store's marketing budget.
  • Regularly collaborate with regional Marketing point of contact from Fleet Feet Store Support Team to ensure alignment with broader company objectives.
  • Adhere to all Fleet Feet Brand Standards and Guidelines.
  • Outfit customers for a minimum of 5 hours per week on the sales floor.
  • Regularly work floor shifts and serve customers using the most current Fleet Feet outfitting experience.
  • Communicate to all staff about upcoming events and ensure they are confident in marketing upcoming events to customers.
  • Provide support to the Retail Experience Manager during floor shifts and be a positive role model for coworkers.
Requirements
  • Possession of a passion for Fleet Feet's mission and the ability to effectively communicate the value that Fleet Feet adds to the community.
  • Outstanding communication skills in multiple environments and with a range of audiences (internal and external).
  • Ability to multitask, prioritize, and make efficient decisions independently and collaboratively.
  • Flexible and adaptable; Ability to work a flexible schedule which can include weekends and some holidays.
  • Working knowledge of Microsoft Office, Canva, and the GoogleSuite.
  • Experience with Run Specialty or working within the running community.
  • Connections to the local community.
Perks
  • Part of a large organization that acts small.
  • High energy and fun atmosphere.
  • Professional Development, training and advancement opportunities within the Fleet Feet brand.
  • 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores).
  • Community involvement and community service activities.
  • Training Program and Product Discounts.
  • Passionate team members.

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