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Community Engagement Specialist
2 months ago
About the Role
Fleet Feet is seeking a highly motivated and customer-focused individual to join our team as a Community Outreach Manager. This role is responsible for building relationships within our current customer base and reaching new customers in our surrounding area.
Key Responsibilities
- Marketing and Outreach
- Work closely with the Marketing Director to develop and execute marketing strategies, materials, and outreach efforts that support business goals and objectives.
- Manage website and social media content to promote local events and engage with the community.
- Develop and strengthen relationships with diverse community organizations, running groups, and other stakeholders.
- Partner with store leadership to identify local race events and build partnerships with race organizers.
- Collaborate with store leadership to create and manage events that drive in-store sales.
- Work with store managers to appropriately staff and plan events to remain within the store's marketing budget.
- Regularly collaborate with regional Marketing point of contact from Fleet Feet Store Support Team to ensure alignment with broader company objectives.
- Outfitting
- Regularly work floor shifts and serve customers using the most current Fleet Feet outfitting experience.
- Communicate to all staff about upcoming events and ensure they are confident in marketing upcoming events to customers.
- Provide support to the Retail Experience Manager during floor shifts and be a positive role model for coworkers.
Requirements
- Passion for Fleet Feet's mission and the ability to effectively communicate the value that Fleet Feet adds to the community.
- Outstanding communication skills in multiple environments and with a range of audiences (internal and external).
- Ability to multitask, prioritize, and make efficient decisions independently and collaboratively.
- Flexible and adaptable; Ability to work a flexible schedule which can include weekends and some holidays.
- Working knowledge of Microsoft Office, Canva, and the GoogleSuite.
- Experience with Run Specialty or working within the running community.
- Connections to the local community.
Perks
- Part of a large organization that acts small.
- High energy and fun atmosphere.
- Professional Development, training and advancement opportunities within the Fleet Feet brand.
- 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting.
- Community involvement and community service activities.
- Training Program and Product Discounts.
- Passionate team members.
Fleet Feet is an equal opportunity employer and believes having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community.