Front Desk Representative
1 week ago
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Highgate Hotels. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities- Guest Service: Provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout.
- Room Revenue and Occupancy: Maximize room revenue and occupancy by effectively managing room rates, packages, and special promotions.
- Communication: Answer inquiries from guests regarding restaurants, transportation, entertainment, and other services.
- Cash Handling and Credit Policies: Follow all cash handling and credit policies to ensure accurate and secure transactions.
- Knowledge and Awareness: Be aware of all rates, packages, and special promotions, as well as in-house groups, closed-out and restricted dates, and emergency procedures.
- Check-in and Check-out: Handle check-ins and check-outs in a friendly, efficient, and courteous manner, using proper two-way radio etiquette.
- Front Desk Computer System: Fully comprehend and operate all relevant aspects of the Front Desk computer system.
- Shift Checklist: Perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Reports and Paperwork: Balance and prepare individual paperwork for closing of shift according to hotel standards, and complete reports such as the bucket check, room rate verification report, and housekeeping report.
- Education: College coursework in a related field is helpful, but not required.
- Experience: Experience in a hotel or related field is preferred, but not required.
- Skills: High school diploma or equivalent required, computer experience required, customer service experience preferred, and ability to multitask and prioritize departmental functions to meet deadlines.
- Personal Qualities: Maintain a warm and friendly demeanor at all times, effectively communicate with all levels of employees and guests, and maintain regular attendance in compliance with Highgate Hotel Standards.
-
Front Desk Representative
1 week ago
El Segundo, California, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Highgate Hotels. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and...
-
Front Desk Representative
3 days ago
El Segundo, California, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient...
-
Customer Service Representative
1 week ago
El Segundo, California, United States eLink Recruiting Solutions, Inc. Full timeJob OverviewWe are looking for a dedicated Customer Service Representative to enhance our team. In this role, you will warmly welcome guests and assist them in making their selections. You will also efficiently handle all transactions through the POS system with speed and precision.Key Responsibilities:Engage with customers effectively to deliver exceptional...
-
Front Office Supervisor
1 month ago
El Segundo, California, United States Hyatt House El Segundo Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Front Desk Associate
1 day ago
El Centro, California, United States Polz Staffing Full timeAbout Polz StaffingWe are a dynamic recruiting firm dedicated to connecting top talent with leading companies across various industries. Our team is passionate about delivering exceptional service and building long-lasting relationships with our clients and candidates.Job OverviewThe Front Desk Associate at Polz Staffing will serve as the first point of...
-
Customer Service Representative
3 days ago
El Segundo, California, United States eLink Recruiting Solutions, Inc Full timeJob SummaryWe are seeking a highly skilled and friendly Guest Service Attendant to join our team at eLink Recruiting Solutions, Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesCustomer...
-
Guest Services Supervisor
2 weeks ago
El Segundo, California, United States aloft LAX Full timePosition Overview:The Front Desk Manager plays a crucial role in overseeing the Front Office operations, ensuring that all guests receive exceptional service in a welcoming and efficient manner. This position is vital in enhancing guest satisfaction throughout their stay while optimizing room revenue and occupancy rates.Key Responsibilities:Address all guest...
-
Guest Services Supervisor
2 weeks ago
El Segundo, California, United States aloft LAX Full timeJob Overview:The Front Desk Manager plays a pivotal role in overseeing the Front Office operations, ensuring that all guests receive exceptional service in a warm, efficient, and courteous manner. This position is crucial in enhancing guest satisfaction throughout their stay while optimizing room revenue and occupancy rates.Key Responsibilities:Address all...
-
Guest Services Supervisor
1 week ago
El Segundo, California, United States aloft LAX Full timeJob Overview:The Front Desk Manager plays a crucial role in overseeing the Front Office operations, ensuring that all guests receive exceptional service in a friendly, efficient, and courteous manner. This position is vital in maximizing room revenue and occupancy while maintaining high standards of guest satisfaction throughout their stay.Key...
-
Office Coordinator
5 days ago
El Segundo, California, United States HAUS LABS BY LADY GAGA Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at HAUS LABS BY LADY GAGA. As the first point of contact for employees and visitors, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.Key ResponsibilitiesFront Desk Management: Manage...
-
Guest Services Manager
2 weeks ago
El Segundo, California, United States Hyatt House El Segundo Full timeCompensation Type:Hourly at Hyatt House: Hyatt House is a leading hospitality management firm known for its innovative approach in the sector. The company excels in key U.S. gateway markets and is rapidly expanding its footprint globally. Hyatt House's extensive portfolio represents a significant asset value and generates substantial revenues. The...
-
Customer Experience Representative
1 week ago
El Cerrito, California, United States European Wax Centers Full time**Job Summary:**We are seeking a highly skilled and detail-oriented Customer Experience Representative to join our team at European Wax Centers. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for our guests.**Key Responsibilities:**Provide personalized...
-
Customer Experience Representative
1 week ago
El Cerrito, California, United States European Wax Centers Full time**Job Summary:**We are seeking a highly skilled and detail-oriented Customer Experience Representative to join our team at European Wax Centers. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for our guests.Key Responsibilities:Provide personalized...
-
Guest Services Operations Manager
2 weeks ago
El Segundo, California, United States AC Hotel by Marriott Los Angeles South Bay Full timeWe are looking for a dedicated and skilled individual to take on the role of Guest Services Operations Manager at AC Hotel by Marriott Los Angeles South Bay. This position is pivotal in managing the front office functions of our establishment, ensuring that we consistently deliver outstanding guest experiences. Key Responsibilities:Leading the Guest Services...
-
Guest Services Representative
5 days ago
El Segundo, California, United States Fogo de Chão Full timeFogo de Chão, a leading Brazilian-inspired restaurant chain, is seeking a skilled and charismatic individual to join our team as a Host. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. We are committed to providing exceptional service and creating a warm and welcoming atmosphere for...
-
Executive Director of Technology
2 days ago
El Segundo, California, United States Rockpoint Legal Full timeAbout the RoleWe are seeking a highly skilled and experienced Executive Director of Technology to lead our technology teams and drive innovation at Rockpoint Legal. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our technology strategy, ensuring the efficient and effective use of...
-
Office Administrator
1 week ago
El Segundo, California, United States Haus Labs by Lady Gaga Full timeJob SummaryWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Haus Labs by Lady Gaga. As the first point of contact for employees and visitors, this role requires excellent communication and interpersonal skills.Key ResponsibilitiesManage the front desk, including receiving and distributing mail and...
-
Office Administrator
1 week ago
El Segundo, California, United States Haus Labs by Lady Gaga Full timeJob SummaryWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Haus Labs by Lady Gaga. This is a full-time position that requires a dependable individual who can provide exceptional customer service and support to our employees and visitors.Key ResponsibilitiesManage the front desk and serve as the first point of...
-
Kitchen Sanitation Specialist
1 week ago
El Segundo, California, United States eLink Recruiting Solutions, Inc. Full timeJob DescriptionPosition Overview:The Kitchen Sanitation Specialist plays a crucial role in maintaining the cleanliness and hygiene of the dining establishment.Key Responsibilities:Prepare and manage the three-compartment sink with appropriate cleaning agents and sanitized dishes, pots, pans, and containers.Ensure that the dishwashing area is properly set up...
-
Space Systems Integration Engineer
2 weeks ago
El Segundo, California, United States Actalent Full timeJob Title: Space Systems Integration EngineerOverview: The Space Systems Integration Engineer role focuses on providing comprehensive systems and integration engineering support for advanced space sensing initiatives. The mission is to ensure robust space awareness capabilities that enhance defense and operational effectiveness across various domains.Key...