Resident Engagement Specialist
5 days ago
AHC Inc is seeking a highly motivated and experienced Resident Engagement Specialist to join our team. As a key member of our Resident Services department, you will play a critical role in building and sustaining healthy, beautiful, and equitable communities with our residents.
Key Responsibilities- Connect Residents with Community Resources
Develop and maintain relationships with local community organizations, government agencies, and other stakeholders to provide residents with access to essential services and resources.
- Coordinate Community Programs and Services
Design and implement social, community-building, health, and educational programs that meet the unique needs of our residents, with a focus on education, economic mobility, health and wellness, and community engagement.
- Provide Holistic Case Management Services
Offer trauma-informed case management services to residents, focusing on eviction prevention and housing stability, and identifying resident needs and strengths to prioritize workshops and programs accordingly.
- Build Partnerships and Collaborate with Stakeholders
Establish and maintain positive relationships with local Department of Human Services, community partners, and other stakeholders to leverage resources and support for our residents.
- Supervise and Support Team Members
Supervise and support Coordinator and volunteers to ensure the successful implementation of programs and services.
- Track Performance and Data
Use systems to track participant numbers and performance outcome measures to inform program development and improvement.
Requirements- Education and Experience
Bachelor's degree in social work or relevant discipline; MSW preferred. Minimum 2 years of case management experience.
- Cross-Cultural Competency and Commitment to Racial Justice
Cross-cultural competency and commitment to racial justice, with a strong understanding of trauma and trauma-informed practices.
- Adaptability and Organizational Skills
Ability to work in a fast-paced, diverse environment, with adaptability to changing priorities and strong organizational skills in communications, program planning, data collection, and reporting.
- Technical Skills
Proficiency in Microsoft Office; database experience preferred. Spanish, Amharic, or other relevant second language fluency is strongly preferred.
About AHC IncAHC Inc is a non-profit affordable housing developer and service provider with offices in Baltimore, Maryland, and Arlington, Virginia. Our mission is to build opportunities by creating quality homes with holistic resident services, driving change through innovation, genuine partnerships, and responsible investment.
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