Resident Engagement Specialist

5 days ago


Baltimore, Maryland, United States AHC Inc Full time
About the Role

AHC Inc is seeking a highly motivated and experienced Resident Engagement Specialist to join our team. As a key member of our Resident Services department, you will play a critical role in building and sustaining healthy, beautiful, and equitable communities with our residents.

Key Responsibilities
  1. Connect Residents with Community Resources

Develop and maintain relationships with local community organizations, government agencies, and other stakeholders to provide residents with access to essential services and resources.

  1. Coordinate Community Programs and Services

Design and implement social, community-building, health, and educational programs that meet the unique needs of our residents, with a focus on education, economic mobility, health and wellness, and community engagement.

  1. Provide Holistic Case Management Services

Offer trauma-informed case management services to residents, focusing on eviction prevention and housing stability, and identifying resident needs and strengths to prioritize workshops and programs accordingly.

  1. Build Partnerships and Collaborate with Stakeholders

Establish and maintain positive relationships with local Department of Human Services, community partners, and other stakeholders to leverage resources and support for our residents.

  1. Supervise and Support Team Members

Supervise and support Coordinator and volunteers to ensure the successful implementation of programs and services.

  1. Track Performance and Data

Use systems to track participant numbers and performance outcome measures to inform program development and improvement.

Requirements
  1. Education and Experience

Bachelor's degree in social work or relevant discipline; MSW preferred. Minimum 2 years of case management experience.

  1. Cross-Cultural Competency and Commitment to Racial Justice

Cross-cultural competency and commitment to racial justice, with a strong understanding of trauma and trauma-informed practices.

  1. Adaptability and Organizational Skills

Ability to work in a fast-paced, diverse environment, with adaptability to changing priorities and strong organizational skills in communications, program planning, data collection, and reporting.

  1. Technical Skills

Proficiency in Microsoft Office; database experience preferred. Spanish, Amharic, or other relevant second language fluency is strongly preferred.

About AHC Inc

AHC Inc is a non-profit affordable housing developer and service provider with offices in Baltimore, Maryland, and Arlington, Virginia. Our mission is to build opportunities by creating quality homes with holistic resident services, driving change through innovation, genuine partnerships, and responsible investment.



  • Baltimore, Maryland, United States Mahogany Full time

    Job DescriptionPosition Title: Community Engagement SpecialistLocation: Baltimore City, MDDepartment: Workforce DevelopmentReports To: Director of Workforce DevelopmentFLSA Status: Full-Time, ExemptPosition Overview:The Community Engagement Specialist is essential in connecting workforce development initiatives with the local community. This role requires...


  • Baltimore, Maryland, United States Housing Management Resources Full time

    About the RoleThis is a fast-paced and engaging role where you will be performing a variety of tasks to support a Property Manager with daily operations, leasing, and resident engagement at our beautiful 101-unit apartment community, Silver Park West.Key ResponsibilitiesSupport the Property Manager with daily operations, including administrative and leasing...


  • Baltimore, Maryland, United States Core 9 Concepts Full time

    Core 9 Concepts is a premier direct marketing agency with a passion for promotional strategies and brand enhancement. We are on the lookout for motivated, creative, and career-focused individuals to join our team as Brand Engagement Specialists. This role will involve comprehensive training in brand promotion, sales techniques, customer engagement, and...


  • Baltimore, Maryland, United States Alertus Technologies Full time

    Client Engagement SpecialistCompany OverviewAt Alertus Technologies, we are at the forefront of mass notification solutions, dedicated to safeguarding lives and ensuring business continuity. Our commitment to innovation and excellence has positioned us as a leader in the industry, and we are seeking passionate individuals to join our expanding team.Role...


  • Baltimore, Maryland, United States Legend Management Group Full time

    Position OverviewLegend Management Group is a fully COVID-19 vaccinated organization with a mandatory vaccination policy.As a key member of our team, the Concierge plays a vital role in creating a welcoming atmosphere for both current and prospective residents. Your focus will be on delivering exceptional service that enhances the living experience within...


  • Baltimore, Maryland, United States Lutheran Immigration and Refugee Service Full time

    Are you dedicated to enhancing community involvement through impactful initiatives?The Community Engagement Specialist plays a crucial role in nurturing Global Refuge's volunteer and Ambassador networks while orchestrating public programs such as Hope for the Holidays and Fresh Change. Reporting to the Director for Mobilization and Faith Relations, this...


  • Baltimore, Maryland, United States Fayette Health and Rehabilitation Center Full time

    Fayette Health and Rehabilitation Center, part of the CommuniCare Family of Companies, is seeking dedicated Activities Leaders to enhance our team.Positions Available: Full Time and Part TimeWe welcome enthusiastic and lively individuals to apply!Now Offering Daily Pay: Work today, get paid tomorrow! We provide a comprehensive benefits package that includes...


  • Baltimore, Maryland, United States Baltimore Medical System Full time

    Are you a proactive and dynamic individual? This role may be the perfect fit for you! The Talent Engagement Specialist is responsible for overseeing employee involvement, onboarding processes, and strategies aimed at improving retention while enhancing the overall work experience to align with the organizational culture. Responsibilities are executed in...


  • Baltimore, Maryland, United States MOI, Inc Full time

    Job OverviewThe Sales Development Specialist plays a crucial role in providing essential administrative assistance to the sales team. This position involves the efficient collection, analysis, and preparation of documentation necessary to support client deliverables within specified timelines. The specialist will engage with sales personnel, internal teams,...


  • Baltimore, Maryland, United States DICK'S SPORTING GOODS INC Full time

    Customer Engagement SpecialistOverview: Join our dynamic team at DICK'S Sporting Goods, where your role is vital in delivering exceptional service to our customers. We are dedicated to fostering a diverse and inclusive environment that mirrors the communities we serve.Key Responsibilities:Deliver an unparalleled customer experience by engaging with customers...


  • Baltimore, Maryland, United States MOI, Inc Full time

    Job OverviewThe Sales Development Specialist plays a crucial role in providing essential administrative assistance to the sales team. This position is responsible for facilitating the collection, analysis, and preparation of necessary documentation to support client deliverables within specified timelines. The specialist will engage with sales personnel,...


  • Baltimore, Maryland, United States Scene Health Full time

    Job SummaryAt Scene Health, we are seeking a highly skilled and compassionate Patient Engagement Specialist to join our Activation Department. As a key member of our team, you will play a critical role in introducing our services to potential patient members and guiding them through the enrollment process.Key ResponsibilitiesClient Outreach: Establish and...


  • Baltimore, Maryland, United States AHC Inc Full time

    Position OverviewOrganization Background: AHC Inc. is a dedicated non-profit organization focused on developing affordable housing and providing essential services. With a robust portfolio of multifamily rental properties, we are committed to enhancing the quality of life for our residents across various regions.Core Mission: At AHC Inc., our residents are...


  • Baltimore, Maryland, United States AHC Inc Full time

    Job OverviewOrganization Background: AHC Inc. is a non-profit organization dedicated to developing affordable housing and providing essential services. With a robust portfolio of multifamily rental properties, we strive to enhance the quality of life for residents across various regions.Core Mission: At AHC Inc., our residents are central to our mission. We...


  • Baltimore, Maryland, United States AHC Inc Full time

    Position OverviewOrganization Background: AHC Inc. is a dedicated non-profit organization focused on developing affordable housing and providing essential services. With a diverse portfolio of multifamily rental properties, we are committed to enhancing the quality of life for residents across various regions.Core Mission: At AHC Inc., our residents are...


  • Baltimore, Maryland, United States Specialist Office Full time

    Job OverviewPosition: Certified Ophthalmic TechnicianLocation: Specialist OfficeQualifications Required:Proven experience as an Ophthalmic Technician or Assistant with a minimum of 2 years in a similar role.Familiarity with diagnostic procedures such as OCT and automated visual fields.Skilled in performing lensometry, automated refractometry, and slit lamp...


  • Baltimore, Maryland, United States University of Maryland School of Medicine Full time

    Position Title: Community Engagement Specialist I - West BaltimoreThe University of Maryland, Baltimore School of Medicine is seeking a committed Community Engagement Specialist I (Contractual) to enhance community health initiatives. In this role, you will assist individuals in navigating healthcare services, directing them to suitable resources, and...


  • Baltimore, Maryland, United States University of Maryland School of Medicine Full time

    Position Title: Community Engagement Specialist I - West BaltimoreThe University of Maryland, Baltimore School of Medicine is seeking a committed Community Engagement Specialist I (Contractual) to enhance our outreach initiatives. In this role, you will assist individuals in navigating available services, directing them to suitable resources, and fostering...


  • Baltimore, Maryland, United States University of Maryland School of Medicine Full time

    Position Title: Community Engagement Specialist I - West BaltimoreThe University of Maryland, Baltimore School of Medicine is seeking a committed Community Engagement Specialist I (Contractual) to contribute to our mission. In this role, you will be instrumental in aiding patients and clients in navigating available services, directing them to suitable...


  • Baltimore, Maryland, United States Critter Control Full time

    Position Title: Regional Customer Relations SpecialistJob Category: Customer ServiceRequisition Number: REGIO025591Overview:The primary goal of the Regional Customer Relations Specialist is to deliver exceptional service to our existing clientele, ensuring their inquiries and concerns are addressed efficiently and effectively in a single interaction.Key...