Customer Engagement Representative at Verizon
2 months ago
Join Our Team as a Verizon Customer Service Associate
Are you ready to enhance your customer service and sales skills while enjoying a dynamic work environment? A&H Management is looking for enthusiastic individuals to fill the role of Verizon Customer Service Associate. This position is crucial as you will represent our company and create a positive impression on our clients and customers. We seek someone who is dedicated to providing exceptional customer service and driving sales for our organization.
Key Responsibilities:
- Engage directly with customers to understand their needs and preferences, ensuring their satisfaction.
- Build and maintain strong relationships with customer accounts through effective communication.
- Identify sales opportunities and contribute to business growth.
- Participate in ongoing training sessions to stay informed about our products and services.
- Follow company policies and procedures to maintain compliance with client standards.
- Manage customer records, process accounts, and safeguard confidential information.
- Address customer issues and complaints promptly, demonstrating empathy and problem-solving skills.
Qualifications:
- Previous experience in customer service or retail sales is advantageous.
- A high school diploma or equivalent is required.
- Strong multitasking, prioritization, and time management abilities.
- Excellent verbal and written communication skills.
- A genuine passion for delivering outstanding customer service.
- Ability to collaborate effectively with diverse personalities, including customers and team members.
- A positive attitude and a desire to contribute to a fun workplace culture.
This entry-level position comes with comprehensive training for the right candidate. If you believe you align with this role, we encourage you to consider this opportunity.
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