Customer Engagement Representative at Verizon

2 months ago


Richmond, Virginia, United States A&H Management Full time

Join Our Team as a Verizon Customer Service Associate

Are you ready to enhance your customer service and sales skills while enjoying a dynamic work environment? A&H Management is looking for enthusiastic individuals to fill the role of Verizon Customer Service Associate. This position is crucial as you will represent our company and create a positive impression on our clients and customers. We seek someone who is dedicated to providing exceptional customer service and driving sales for our organization.

Key Responsibilities:

  • Engage directly with customers to understand their needs and preferences, ensuring their satisfaction.
  • Build and maintain strong relationships with customer accounts through effective communication.
  • Identify sales opportunities and contribute to business growth.
  • Participate in ongoing training sessions to stay informed about our products and services.
  • Follow company policies and procedures to maintain compliance with client standards.
  • Manage customer records, process accounts, and safeguard confidential information.
  • Address customer issues and complaints promptly, demonstrating empathy and problem-solving skills.

Qualifications:

  • Previous experience in customer service or retail sales is advantageous.
  • A high school diploma or equivalent is required.
  • Strong multitasking, prioritization, and time management abilities.
  • Excellent verbal and written communication skills.
  • A genuine passion for delivering outstanding customer service.
  • Ability to collaborate effectively with diverse personalities, including customers and team members.
  • A positive attitude and a desire to contribute to a fun workplace culture.

This entry-level position comes with comprehensive training for the right candidate. If you believe you align with this role, we encourage you to consider this opportunity.



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