Verizon Service and Sales Representative
2 months ago
Join Our Team as a Verizon Customer Support Specialist
Are you ready to enhance your customer service and sales skills while enjoying a dynamic work environment? We are looking for enthusiastic individuals to become part of our customer service and sales team as a Verizon Customer Support Specialist. This role is crucial as you will represent our company and create a positive impression on our clients and customers. We seek individuals who are dedicated to providing exceptional customer service and driving sales success.
Key Responsibilities:
- Engage directly with customers to understand their needs and preferences, ensuring their satisfaction.
- Build and maintain strong relationships with customer accounts through effective communication.
- Identify sales opportunities and contribute to the growth of the company.
- Participate in regular training sessions to stay informed about our products and services.
- Follow company policies and procedures to maintain compliance with client standards.
- Document sales agreements, manage customer accounts, and protect sensitive customer information.
- Resolve customer issues and complaints promptly with empathy and professionalism.
Qualifications:
- Experience in customer service or retail sales is advantageous.
- A high school diploma or equivalent is required.
- Strong multitasking, prioritization, and time management skills.
- Excellent verbal and written communication abilities.
- A genuine passion for delivering outstanding customer service.
- Ability to collaborate effectively with diverse personalities, including customers and team members.
- A positive attitude and a desire to contribute to a fun workplace culture.
This is an entry-level position, and we offer comprehensive training for the right candidate. If you believe you would excel in this role, we encourage you to explore this opportunity with us.
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