Verizon Service and Sales Representative

2 months ago


Richmond, Virginia, United States A&H Management Full time

Join Our Team as a Verizon Customer Support Specialist

Are you ready to enhance your customer service and sales skills while enjoying a dynamic work environment? We are looking for enthusiastic individuals to become part of our customer service and sales team as a Verizon Customer Support Specialist. This role is crucial as you will represent our company and create a positive impression on our clients and customers. We seek individuals who are dedicated to providing exceptional customer service and driving sales success.

Key Responsibilities:

  • Engage directly with customers to understand their needs and preferences, ensuring their satisfaction.
  • Build and maintain strong relationships with customer accounts through effective communication.
  • Identify sales opportunities and contribute to the growth of the company.
  • Participate in regular training sessions to stay informed about our products and services.
  • Follow company policies and procedures to maintain compliance with client standards.
  • Document sales agreements, manage customer accounts, and protect sensitive customer information.
  • Resolve customer issues and complaints promptly with empathy and professionalism.

Qualifications:

  • Experience in customer service or retail sales is advantageous.
  • A high school diploma or equivalent is required.
  • Strong multitasking, prioritization, and time management skills.
  • Excellent verbal and written communication abilities.
  • A genuine passion for delivering outstanding customer service.
  • Ability to collaborate effectively with diverse personalities, including customers and team members.
  • A positive attitude and a desire to contribute to a fun workplace culture.

This is an entry-level position, and we offer comprehensive training for the right candidate. If you believe you would excel in this role, we encourage you to explore this opportunity with us.



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