Operations Manager

2 weeks ago


Laveen, Arizona, United States PCRK Group Full time
Position Overview

At PCRK Group, we are committed to fostering the health and wellness of our clients and team members. Our focus is on cultivating a positive and empowering workplace culture that encourages both personal and professional development. Our dedicated team of professionals strives to provide outstanding service and exceed client expectations.

Are you a seasoned Assistant Manager with a proven track record in achieving sales objectives and delivering exceptional customer service? Do you have a passion for team building, talent development, and enhancing the well-being of others? If so, we would like to hear from you.

As a Business Manager at PCRK Group, you will be instrumental in supporting and assisting the Senior General Manager in managing the daily operations of our establishment.

Key Responsibilities:

  • Possess experience in an assistant management or sales leadership role
  • Inspire and motivate a diverse team of employees
  • Demonstrate a successful history in managing goals
  • Exhibit a friendly, driven, and sales-oriented demeanor

Qualifications:

  • Background in sales and customer service within a retail environment
  • Experience in training and developing staff
  • Experience in spa management (Highly Preferred)
  • Retail management experience (Strongly Preferred)
  • Strong administrative and back-office capabilities (Required)
  • Bilingual in English and Spanish is an advantage

Benefits:

  • Competitive compensation including hourly wage and bonus potential
  • Comprehensive medical plans
  • Dental and vision insurance
  • Paid time off
  • Robust 401k plan
  • 40% discount on products
  • Employee referral bonuses
  • Monthly complimentary massage/skincare services

As a Business Manager, you will be pivotal in driving sales performance, fostering team development, and ensuring an exceptional customer experience. Our collective goal is to uphold the Massage Envy brand promise—supporting our clients and employees in their self-care journey.

Leadership is crucial; we seek individuals who can inspire and elevate their teams.


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