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Operations Manager

2 months ago

Laveen, Arizona, United States PCRK Group Full time
Position Overview

At PCRK Group, we are committed to fostering a culture that emphasizes the health and well-being of both our clients and team members. Our focus is on cultivating a supportive and empowering work environment that encourages personal and professional development.

Are you a seasoned Assistant Manager with a proven track record in achieving sales objectives and delivering outstanding customer service? Do you have a passion for team building, talent development, and enhancing the well-being of others? If so, we would like to hear from you.

As a Business Manager at PCRK Group, your role will be essential in assisting and supporting the Senior General Manager in managing the daily operations of our establishment.

Key Responsibilities:

  • Demonstrate experience in an assistant management or sales leadership capacity
  • Inspire and motivate a diverse team of employees
  • Exhibit a successful history in managing goals
  • Maintain a friendly, driven, and sales-oriented demeanor

Qualifications:

  • Background in sales and customer service within a retail environment
  • Experience in training and developing staff
  • Preferred experience in spa management
  • Strongly preferred retail management experience
  • Essential administrative and back-office skills
  • Bilingual in English and Spanish is advantageous

What We Offer:

  • Competitive compensation structure including hourly pay and bonus potential
  • Comprehensive medical plans
  • Dental and vision insurance
  • Paid time off
  • Robust 401k package
  • 40% discount on products
  • Employee referral bonuses
  • Monthly complimentary massage and skincare services

Role Impact: The Business Manager is instrumental in driving sales performance, fostering team development, and ensuring an exceptional customer experience. Together, we uphold the Massage Envy brand promise—supporting the well-being of our clients and employees every day.

As a vital link between PCRK leadership, team members, and clients, you will lead the mission, uniting everyone to work collaboratively towards shared objectives.

Effective leadership is crucial for a strong team, and we seek individuals who can inspire and elevate those around them.