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Operations Manager

2 months ago

Laveen, Arizona, United States PCRK Group Full time
Position Overview

At PCRK Group, we are committed to fostering the health and wellness of our clients and team members. Our focus is on cultivating a positive and empowering workplace culture that encourages both personal and professional development. Our skilled professionals are dedicated to providing outstanding service and surpassing our clients' expectations.

Are you a seasoned Assistant Manager with a proven track record in achieving sales objectives and delivering exceptional customer experiences? Are you enthusiastic about team building, talent development, and enhancing individual well-being? If so, we invite you to consider this opportunity.

As a Business Manager at PCRK Group, you will be instrumental in assisting and supporting the Senior General Manager in managing the daily operations of our establishment.

Key Responsibilities:

  • Possess experience in assistant management or sales leadership
  • Inspire and motivate a diverse team of employees
  • Demonstrate a successful history in managing goals
  • Exhibit a friendly, driven, and sales-oriented demeanor

Qualifications:

  • Background in sales and customer service within a retail environment
  • Experience in staff training and development
  • Preferred experience in spa management
  • Strongly preferred background in retail management
  • Essential administrative and back-office skills
  • Bilingual proficiency in English and Spanish is advantageous

Benefits Offered:

  • Competitive compensation including hourly wage and bonus potential
  • Comprehensive medical insurance plans
  • Dental and vision coverage
  • Paid time off
  • Robust 401k retirement plan
  • 40% discount on products
  • Incentives for employee referrals
  • Monthly complimentary massage and skincare services

Role Summary: The Business Manager is responsible for driving sales targets, fostering team development, and ensuring an exceptional customer experience. As a cohesive unit, we are dedicated to fulfilling the Massage Envy brand promise—supporting the well-being of both clients and employees.

As the key link between PCRK leadership, team members, and clients, you will lead the mission, uniting everyone to work collaboratively towards shared objectives.

Effective leadership is essential for a strong team, and we seek individuals who can inspire excellence in others.