Relationship Banker

4 days ago


Laveen, Arizona, United States Bank of America Full time
About the Role

We are seeking a highly motivated and results-driven Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional customer service, and helping them achieve their financial goals.

Key Responsibilities
  • Client Engagement: Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Cash Handling: Accurately and efficiently process cash transactions for clients as needed.
  • Relationship Building: Build relationships with clients to meet their financial needs and connect them to solutions that meet their financial goals.
  • Operational Excellence: Execute the bank's risk culture and strive for operational excellence in daily activities.
  • Business Growth: Grow business knowledge and network by partnering with experts in small business, lending, and investments.
  • Client Experience: Drive the client experience by managing financial center traffic, appointments, and outbound calls effectively.
Requirements
  • Enthusiasm and Motivation: Be an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
  • Collaboration: Collaborate effectively to get things done, building and nurturing strong relationships.
  • Communication: Communicate effectively and confidently, and be comfortable engaging all clients.
  • Problem-Solving: Apply strong critical thinking and problem-solving skills to meet clients' needs.
  • Adaptability: Have the ability to learn and adapt to new information and technology platforms.
  • Education: Have a High School Diploma / GED / Secondary School or equivalent.
About Bank of America

Bank of America is a leading financial institution that is committed to helping our clients achieve their financial goals. We are guided by a common purpose to help make financial lives better through the power of every connection. We are dedicated to being a diverse and inclusive workplace for everyone, and we invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.