Senior Manager, Vendor Relations

2 weeks ago


Phoenix, Arizona, United States Blue Cross Blue Shield of Arizona Full time

Company Overview:
Blue Cross Blue Shield of Arizona is recognized as a Healthiest Employer, dedicated to inspiring health and simplifying the process for our members.

Position Overview:
This remote role is exclusively available for residents of Arizona. The primary responsibility involves overseeing and managing all external partners (vendors) providing outsourced services to the organization.

Key Responsibilities:
1. **Strategic Partnership:** Collaborate with business leaders to identify functions suitable for outsourcing, ensuring financial viability and a clear strategic vision.
2. **Vendor Management:** Conduct ongoing evaluations to guarantee that vendors fulfill their contractual commitments by delivering quality services punctually.
3. **Sourcing Strategies:** Develop and implement effective sourcing strategies for identifying, assessing, and selecting qualified vendors.
4. **Performance Monitoring:** Create and maintain vendor performance scorecards, ensuring compliance with service level agreements (SLAs) and other contractual terms.
5. **Financial Oversight:** Monitor the financial stability of vendors through regular assessments and ensure accountability for performance improvements.

Qualifications:
Required:
- 5 years of leadership and process management experience
- 5 years of business operations experience
- 3 years of experience in the Health Insurance sector
- High School Diploma or GED
Preferred:
- Bachelor's Degree in Business or related field
- 10 years of leadership experience
- Six Sigma Green Belt Certification

Essential Skills:
- Strong communication skills, both oral and written
- Proficiency in project management and organizational skills
- Ability to analyze data for operational decision-making
- Experience in vendor management and contract oversight

Our Commitment:
Blue Cross Blue Shield of Arizona is an equal opportunity employer, promoting diversity and inclusion in the workplace.



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