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Deal Desk Specialist

2 months ago

Atlanta, Georgia, United States OneTrust Full time
Job Title: Deal Desk Analyst

OneTrust is seeking a highly skilled Deal Desk Analyst to join our team. As a key member of our sales operations team, you will play a critical role in structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers.

Key Responsibilities:
  • Collaborate with cross-functional teams to structure and configure contracts for optimal outcomes, balancing customer requirements with internal policies and business objectives.
  • Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.
  • Provide day-to-day support to Sales, Legal, Finance, and RevRec teams, addressing inquiries, resolving issues, and facilitating smooth contract execution.
  • Leverage expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.
  • Identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.
Requirements:
  • Bachelor's degree in Finance, Business Administration, or Accounting
  • 3+ years of experience in Deal Desk or Order Management role
  • Knowledge of Order Management processes and best practices
  • Experience with Salesforce Configure, Price, Quote (CPQ)
  • Ability to understand contracts and T&Cs
  • Excellent communication skills
  • Strong business acumen
What We Offer:
  • Comprehensive healthcare coverage
  • Flexible PTO
  • Equity stock options
  • Annual performance bonus opportunities
  • Retirement account support
  • 14+ weeks of paid parental leave
  • Career development opportunities

OneTrust is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.