Welcome to the Front Desk Ambassador Role

1 week ago


Newport, Rhode Island, United States Wayfinder Hotel Newport Full time

Wayfinder Newport is a boutique hotel in Newport, RI, created by local chefs, bartenders, artists, designers, and entrepreneurs. We're proud to offer a fresh take on the traditional Newport hotel experience.

We're looking for highly motivated individuals to join our Front Desk team as a Front Desk Agent. This role requires engaging personalities to create memorable first impressions for our guests.

As a Front Desk Agent, you'll be a source of knowledge for guests about the hotel, its amenities, and the local area. Your exceptional customer service skills will make a lasting impact on our guests' experiences.

Your key responsibilities include checking guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. You'll also help resolve problems, WOW guests through recovery, promote and sell special hotel programs, and interact with hotel staff in a professional manner.

We're committed to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our employees enjoy comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays.

This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. If you're passionate about delivering exceptional guest experiences, we want to hear from you

The compensation for this position is estimated at $18.30 per hour based on qualifications and experience. Wayfinder Newport is an equal opportunity employer offering competitive pay and excellent benefits.



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