Call Center Representative

2 weeks ago


Seattle, Washington, United States NovaTech Industries Full time

Welcome to NovaTech Industries, a leading company in the industry. Our in-house call center, Direct Call, is a key part of our customer service strategy.

The FABER Group, our parent company, has a rich history dating back to the late 1970s. With 45 years of experience, we have established ourselves as a trusted and innovative player in the German lottery industry.

  • Key Responsibilities:
  • Inbound Sales Specialist: Engage with customers to present and sell our products.
  • Customer Care Representative: Build relationships with customers and provide exceptional service.
  • Passion for Sales: You should have a genuine interest in sales and enjoy interacting with customers.
  • Strong Communication Skills: A pleasant telephone voice and fluent German language skills are essential.
  • Personal Strengths: You should be reliable, flexible, sociable, and a team player.
  • Experience is a Plus: Previous experience in a call center or as a customer advisor is beneficial, but we also welcome career changers and those returning to the workforce.

We offer a dynamic and supportive work environment, and we are committed to helping our employees grow and develop in their careers.



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