Patient Contact Center Representative
7 days ago
We are seeking a highly skilled and compassionate Patient Contact Center Representative to join our team at Neighborcare Health. As a key member of our healthcare team, you will provide exceptional customer service and patient engagement to low-income and underserved populations in a virtual call center setting.
Key Responsibilities- Handle a high volume of calls in an inbound, fast-paced contact center environment, utilizing data spreadsheets and applications to make outbound calls.
- Schedule new and returning appointments in the Electronic Health Record (EHR) system, following established scheduling guidelines.
- Provide registration services and guide patients through the registration process, ensuring accurate and efficient services.
- Resolve patient requests in one call/contact or successfully manage prolonged or complex issues, maintaining a high level of customer satisfaction.
- Coordinate with internal eligibility department to ensure applications for coverage are initiated prior to appointment, and coordinate with Interpreter Services as needed.
- Identify, research, and resolve patient questions and inquiries regarding the patient portal.
- High school diploma or equivalent required.
- One year of experience in a healthcare setting or customer service environment preferred.
- Bilingual skills a plus.
Neighborcare Health offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and retirement plan matching. We are an equal opportunity employer and welcome applications from diverse candidates.
-
Patient Contact Center Representative
3 weeks ago
Seattle, Washington, United States Neighborcare Health Full time{"title": "Patient Contact Center Representative", "description": "Job SummaryWe are seeking a highly skilled Patient Contact Center Representative to join our team at Neighborcare Health. As a key member of our customer service team, you will be responsible for providing exceptional patient engagement and support to our patients in a virtual call center...
-
Patient Contact Center Representative
3 weeks ago
Seattle, Washington, United States Neighborcare Health Full timeAbout the RoleWe are seeking a highly skilled Patient Contact Center Representative to join our team at Neighborcare Health. As a key member of our virtual call center, you will provide exceptional customer service and patient engagement to low-income and underserved populations.Key ResponsibilitiesHandle a high volume of inbound and outbound calls in a...
-
Patient Contact Center Representative
5 days ago
Seattle, Washington, United States Neighborcare Health Full timeJob SummaryWe are seeking a highly skilled Patient Contact Center Representative to join our team at Neighborcare Health. As a key member of our healthcare team, you will provide exceptional customer service and patient engagement to low-income and underserved populations in a virtual call center setting.Key ResponsibilitiesHandle a high volume of calls in...
-
Patient Contact Center Representative
2 weeks ago
Seattle, Washington, United States Neighborcare Health Full timeJob SummaryWe are seeking a highly skilled Patient Contact Center Representative to join our team at Neighborcare Health. As a key member of our healthcare team, you will provide exceptional customer service and patient engagement to low-income and underserved populations in a virtual call center setting.Key ResponsibilitiesHandle a high volume of calls in...
-
Patient Contact Center Representative
2 days ago
Seattle, Washington, United States Neighborcare Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Contact Center Representative to join our team at Neighborcare Health. As a key member of our healthcare team, you will be responsible for providing exceptional customer service and patient engagement to our diverse patient population.Key ResponsibilitiesHandle a high volume of inbound...
-
Patient Contact Center Representative
3 weeks ago
Seattle, Washington, United States Neighborcare Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Contact Center Representative to join our team at Neighborcare Health. As a key member of our healthcare team, you will provide exceptional customer service and patient engagement to low-income and underserved populations in a virtual call center setting.Key ResponsibilitiesHandle a high...
-
Patient Contact Center Representative II
3 weeks ago
Seattle, Washington, United States Neighborcare Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Contact Center Representative II to join our team at Neighborcare Health. As a key member of our virtual call center, you will provide exceptional customer service and patient engagement to low-income and underserved populations.Key ResponsibilitiesHandle a high volume of clinical calls...
-
Patient Contact Center Representative II
5 days ago
Seattle, Washington, United States Neighborcare Health Full timeAbout the RoleNeighborcare Health is seeking a highly skilled and compassionate Patient Contact Center Representative II to join our team. As a key member of our contact center, you will provide exceptional customer service and patient engagement to low-income and underserved populations in a virtual call center setting.Key ResponsibilitiesHandle a high...
-
Patient Contact Center Representative II
2 weeks ago
Seattle, Washington, United States Neighborcare Health Full timeJob SummaryWe are seeking a highly skilled Patient Contact Center Representative II to join our team at Neighborcare Health. As a key member of our contact center, you will provide exceptional customer service and patient engagement to low-income and underserved populations in a virtual call center setting.Key ResponsibilitiesHandle a high volume of clinical...
-
Patient Contact Center Representative II
3 weeks ago
Seattle, Washington, United States Neighborcare Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Contact Center Representative II to join our team at Neighborcare Health. As a key member of our virtual call center, you will provide exceptional customer service and patient engagement to low-income and underserved populations.Key ResponsibilitiesHandle a high volume of clinical calls...
-
Patient Contact Center Representative II
1 day ago
Seattle, Washington, United States Neighborcare Health Full timeJob SummaryWe are seeking a highly skilled Patient Contact Center Representative II to join our team at Neighborcare Health. As a key member of our virtual call center, you will provide exceptional customer service and patient engagement to low-income and underserved populations.Key ResponsibilitiesHandle a high volume of clinical calls in an inbound,...
-
Patient Contact Center Representative II
4 weeks ago
Seattle, Washington, United States Neighborcare Health Full timeAbout the RoleNeighborcare Health is seeking a highly skilled and compassionate Patient Contact Center Representative II - Lead to join our team. As a key member of our virtual call center, you will provide exceptional customer service and patient engagement to low-income and underserved populations.Key ResponsibilitiesHandle a high volume of clinical calls...
-
Contact Center Representative
2 days ago
Seattle, Washington, United States HomeStreet Full timeJob Title: Contact Center RepresentativeJob Summary:The Contact Center Representative is responsible for providing exceptional customer service to clients through various communication channels, including phone, email, and digital platforms. The ideal candidate will possess excellent communication skills, be able to analyze and resolve customer issues, and...
-
Patient Support Center Representative
2 weeks ago
Seattle, Washington, United States UnitedHealth Group Full timeJob Title: Patient Support Center RepresentativeAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Patient Support Center Representative, you'll play a vital role in delivering exceptional customer service and support to our patients.Key Responsibilities:Provide...
-
Patient Access Representative
3 weeks ago
Seattle, Washington, United States Unavailable Full time{"h1": "Patient Access Representative", "p": "At Virginia Mason Franciscan Health, we are committed to delivering exceptional patient care and experience. As a Patient Access Representative, you will play a vital role in ensuring that our patients receive the highest level of service and care.Your responsibilities will include registering and checking...
-
Patient Access Representative
3 weeks ago
Seattle, Washington, United States Virginia Mason Franciscan Health Full timeJob Summary:This role is responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment. The Patient Access Representative will be the first point of contact for patients, ensuring a seamless and efficient experience from check-in to check-out.Key Responsibilities:Register and check patients in/out,...
-
Patient Access Representative
3 weeks ago
Seattle, Washington, United States Kaiser Permanente Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Kaiser Permanente. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and access to our healthcare services.Key ResponsibilitiesPatient Access and Registration: Verify patient...
-
Patient Access Representative
4 weeks ago
Seattle, Washington, United States Kaiser Permanente Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Kaiser Permanente. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and access to our healthcare services.Key ResponsibilitiesPatient Access and Registration: Answer phones, make...
-
Patient Services Representative
4 weeks ago
Seattle, Washington, United States Proliance Surgeons Full timeJob SummaryThe Patient Services Representative is a vital member of our team at Proliance Surgeons, serving as the first point of contact for our patients and their loved ones. This role requires exceptional customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesScheduling and Coordination:...
-
Patient Access Representative
5 days ago
Seattle, Washington, United States CommonSpirit Health Full timeJob SummaryCommonSpirit Health is seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for performing a variety of general administrative support duties associated with the patient intake process for our outpatient clinics.Key ResponsibilitiesRegisters and checks patients in/outHandles and...
