Project Management Specialist
1 week ago
Job Overview
Flex is a leading diversified manufacturing partner that collaborates with top-tier brands to design, construct, and deliver innovative solutions that enhance the world. We are committed to fostering a culture of diversity and inclusion, viewing individual uniqueness as a competitive advantage. Our workplace encourages collaboration and respect, allowing our team members to innovate and create products that add value and improve lives.
Position Summary
We are seeking a dedicated Program Manager to join our dynamic team. This role will be pivotal in guiding a group of cross-functional experts in delivering customer-centric products and services. You will play a key role in developing and executing project, pricing, and program strategies that drive value for our business and clients.
Key Responsibilities
- Plan, organize, and direct program schedules and budgets effectively.
- Monitor relevant metrics and initiate action items based on performance outcomes.
- Provide expertise in contract negotiations as necessary.
- Oversee interdepartmental activities to ensure adherence to product development timelines, quality standards, and business metrics.
- Review program proposals to address time frames, funding needs, and resource allocation.
- Establish work plans and staffing for each program phase, facilitating recruitment or assignment of personnel.
- Coordinate product life cycle activities while managing P&L and ensuring customer satisfaction across various accounts.
- Act as the primary communication channel for customers and manage escalations for any issues that arise.
- Conduct customer satisfaction reviews and implement corrective actions as needed.
- Maintain and develop business relationships with existing and new customers.
- Ensure that project and program deliverables are consistently met.
- Foster excellent customer relations and manage project-related matters with expertise.
Qualifications
- Minimum of 5 years of experience as a Program Manager in a services/RMA business.
- Proven accountability for program health and performance.
- Strong understanding of P&L management.
- Proficient in MS Office Suite (Excel, PowerPoint).
- Excellent communication skills.
- Experience in an electronic manufacturing environment is essential.
What We Offer
- Comprehensive medical, dental, and vision benefits.
- Life insurance coverage.
- 401K matching program.
- Paid time off.
- Tuition reimbursement opportunities.
- Employee discounts at local retailers.
Flex is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on merit, qualifications, and abilities. We are happy to provide reasonable accommodations for individuals with disabilities during the application process.
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