Project Management Specialist
2 weeks ago
At American Express Global Business Travel, we believe in the transformative power of travel and its ability to create positive change within our industry.
We are committed to fostering an inclusive and collaborative environment where every team member's input is valued.
Embark on a fulfilling career journey with us.
Your Role as a Project Management Specialist
As a Project Management Specialist, you will tailor and implement solutions that align with client requirements.
In this role, you will:
- Ensure clients fully comprehend the software's capabilities.
- Execute configurations and technical integrations tailored to client specifications.
- Guide clients through the initial usage phase.
- Identify and articulate client needs.
- Collaborate with various teams involved in project execution.
- Provide technical guidance throughout the project lifecycle.
- Maintain a keen awareness of industry developments in your area of expertise.
What We Seek
We are looking for candidates with:
- Demonstrated technical proficiency.
- Familiarity with internal operational processes.
- Experience in customer relationship management.
- Knowledge of the business travel and/or expense reporting sectors is advantageous.
Language Proficiency:
Fluency in English is required, as you will be part of a diverse, international team.
Skills Development Opportunities
In this role, you will enhance your expertise in:
- Project Management methodologies.
- Integration of HR, ERP, and financial systems.
- Single Sign-On (SSO) implementation.
- Approval workflows for travel and expenses.
- Data transformation processes (ETL).
- Data synchronization with third-party entities (Travel Agencies, Banks, Card providers, GDS, etc.).
- Leading workshops during project phases.
- Ensuring compliance with PCI-DSS standards.
- Safeguarding data during client transactions.
- Managing service and feature requests from clients.
- Conducting feasibility, cost, and timeline assessments.
- Overseeing data integration and synchronization advancements.
- Executing internal projects and web applications.
- Facilitating batch integration for support teams.
Technology Stack:
Familiarity with tools such as Kettle, JavaScript, SQL, C#, and ASP.NET will be beneficial.
Compensation and Benefits
The annual salary range for this position is competitive and commensurate with experience and qualifications. In addition to base salary, this role offers an annual Performance-Based Incentive, rewarding contributions based on company performance.
We provide a comprehensive benefits package, including health and welfare insurance, retirement plans, parental leave, and more, tailored to your needs from day one.
Our Commitment to Diversity and Inclusion
At American Express Global Business Travel, we champion Diversity, Equity, and Inclusion in all aspects of our operations. We encourage you to connect with colleagues through our global Inclusion Groups, which focus on shared identities and initiatives, fostering discussions around challenges and achievements.
We are dedicated to supporting the mental and emotional well-being of our employees and their families through various resources.
We welcome applicants from all backgrounds and ensure equal consideration for employment without discrimination. If you require accommodations during the hiring process, please inform your recruiter.
We encourage passionate individuals who align with our mission to apply, even if they do not meet every requirement listed.
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