Care Management Coordinator

20 hours ago


Los Angeles, California, United States Gracelight Community Health Full time
Care Management Coordinator Job Description

Gracelight Community Health is seeking a highly skilled Care Management Coordinator to join our team. As a Care Management Coordinator, you will play a vital role in supporting our Clinical Care Manager by outreaching patients, caregivers, providers, and other stakeholders to help them access our Care Management, Enhanced Care Management, and Disease Management programs.

Key Responsibilities:
  • Conduct in-person visits and telephonic interactions to gather information on patients' strengths, challenges, needs, concerns, and barriers to care.
  • Work with patients, caregivers, Clinical Care Managers, Primary Care Providers, and other members of the Interdisciplinary Care Team to support the development and implementation of individualized care plans.
  • Coordinate the flow of information between the Care Management team and patients, caregivers, providers, health plans, and other stakeholders.
  • Support the coordination of patient care, including the reinforcement of health education and disease management information, benefits coordination, and linkage to community resources.
  • Ensure the Care Management team meets contractual and regulatory requirements and timelines by maintaining accurate documentation and following up with patients and providers as needed.
Requirements:
  • High School Diploma or equivalent required; Associate's degree preferred.
  • At least 6 months of experience in an administrative and customer service role in a healthcare setting.
  • Preferred: Bilingual English/Spanish speaker, one year of Medical Assistant experience, and 6 months of experience processing authorizations at a FQHC setting.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.



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