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On-Site Operations Coordinator
2 months ago
IST Management is in search of an On-Site Operations Coordinator to enhance our team at IST Management Services. The On-Site Operations Coordinator will oversee Corporate Hospitality and Reception services, along with providing essential support on-site each day. Candidates with a background in hospitality or customer service are encouraged to apply, especially those eager to learn, exhibit professionalism, and advance their careers in office services.
Benefits Offered: Comprehensive Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, Life Insurance, 401K, Paid Time Off, and Performance Bonuses
Compensation: $23.00/hour
Work Schedule: Monday to Friday, 9:00 AM - 6:00 PM. No evening or weekend shifts
About IST Management
IST Management is a leading business process outsourcing firm with a workforce of over 1,800 employees. With more than 27 years of experience and operations in over 38 cities nationwide, we specialize in a variety of services tailored to litigation and corporate office support, including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is recognized as a Relativity Certified Provider and offers a full suite of facilities management and office services.
We have been acknowledged as one of the fastest-growing companies in the U.S., receiving accolades such as the Nation's Best & Brightest Companies to Work For and the HR Professional Excellence Award from the Society for Human Resource Management. We proudly participate in the Military Spouse Employment Partnership through the Department of Defense and are committed to the mission of Hiring Our Heroes to employ 100,000 active and former service members. IST Management has also been featured in the INC 5000 list.
Key Responsibilities
The On-Site Operations Coordinator will manage daily operations and reporting for the location.
- Reception Duties - Manage switchboard operations, greet visitors, validate parking, and more.
- Hospitality Management - Ensure communal areas are stocked and maintained, reset conference rooms post-meetings, etc.
- Inventory Control - Monitor and maintain supply levels throughout the office.
- Reporting - Prepare monthly reports and additional documentation as needed.
- Customer Care - Uphold the highest standards of customer service while demonstrating a friendly and cooperative demeanor.
- Adherence to Procedures - Consistently follow established business protocols.
- Additional Tasks - Perform other duties as assigned.
Ideal candidates will possess relevant experience in customer service and a strong desire to advance their professional journey in business services.
- High school diploma or equivalent (GED) required.
- Background in Customer Service, Hospitality, or Retail preferred.
- Professional appearance and conduct.
- Proficient in keyboarding and familiar with Windows operating systems.
- Strong verbal and written communication skills.
- Ability to meet attendance requirements.
- Capability to lift up to 55 pounds.
All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We also consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
