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Care Management Coordinator II
2 months ago
Job Summary:
L.A. Care Health Plan is seeking a highly motivated and detail-oriented Care Management Coordinator II to join our team. As a key member of our Care Management department, you will play a critical role in ensuring our members receive high-quality care and support.
Key Responsibilities:
- Conduct telephonic Health Risk Assessments (HRAs) with high-risk members to identify their strengths, challenges, and unmet needs.
- Develop and implement care plans in collaboration with the Interdisciplinary Care Team (ICT) to address member needs and improve health outcomes.
- Coordinate with providers, community-based organizations, and other stakeholders to ensure seamless care transitions and effective resource utilization.
- Provide education and support to members and caregivers on disease management, health education, and social determinants of health.
- Maintain accurate and timely documentation of member interactions, care plans, and outcomes.
Requirements:
- Associate's degree in a healthcare-related field or equivalent experience.
- At least 6 months of experience in an administrative and customer service role in a healthcare setting.
- Knowledge of medical terminology and proficiency in Microsoft Office.
- Excellent communication, organizational, and time management skills.
- Ability to work effectively in a team environment and demonstrate empathy and compassion for members and caregivers.
Preferred Qualifications:
- Bilingual in one of L.A. Care Health Plan's threshold languages.
- Certified Medical Assistant (CMA) certification.
What We Offer:
- A competitive salary range of $50,000 - $75,000.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous paid time off policy.
- Tuition reimbursement and professional development opportunities.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for healthcare and customer service, please submit your application, including your resume and cover letter, to [insert contact information].
