Front Desk Associate
4 days ago
**Job Summary**
We are seeking a highly skilled and friendly Front Desk Agent to join our team at CSM Corporation. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.
**Key Responsibilities:**
- Anticipate and respond to guests in a friendly and positive manner
- Process check-ins and check-outs, verify billing, create reservations, and process special requests
- Assist guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
- Understand and follow the company guest service recovery program
- Adhere to company general work rules, department procedures, and company policies
**Requirements:**
- High school diploma or GED required
**What We Offer:**
- $500 signing bonus after 90 days
- Full Time associates qualify for (Medical, Dental, Vision, PTO, 401K)
- Marriott travel discounts
**Why Work with Us:**
At CSM Corporation, we value our employees and offer a supportive and dynamic work environment. We are committed to providing exceptional customer service and strive to make every guest feel welcome and valued.
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