Front Desk Associate

4 days ago


Seattle, Washington, United States CSM Corporation Full time

**Job Summary**

We are seeking a highly skilled and friendly Front Desk Agent to join our team at CSM Corporation. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

**Key Responsibilities:**

  • Anticipate and respond to guests in a friendly and positive manner
  • Process check-ins and check-outs, verify billing, create reservations, and process special requests
  • Assist guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
  • Understand and follow the company guest service recovery program
  • Adhere to company general work rules, department procedures, and company policies

**Requirements:**

  • High school diploma or GED required

**What We Offer:**

  • $500 signing bonus after 90 days
  • Full Time associates qualify for (Medical, Dental, Vision, PTO, 401K)
  • Marriott travel discounts

**Why Work with Us:**

At CSM Corporation, we value our employees and offer a supportive and dynamic work environment. We are committed to providing exceptional customer service and strive to make every guest feel welcome and valued.



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