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Front Desk Associate

2 months ago

Seattle, Washington, United States Hampton Inn Seattle - Airport Full time
Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Hampton Inn Seattle - Airport. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding promptly to their needs and requests.
  • Process guest registrations, check-ins, and check-outs in a timely and efficient manner.
  • Manage reservations, room assignments, and special requests with accuracy and attention to detail.
  • Handle guest complaints and issues in a professional and courteous manner.
  • Maintain a clean and organized front office environment, adhering to hotel standards.
  • Collaborate with other departments to ensure seamless guest service and resolve any issues that may arise.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of hotel front desk experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Equal Opportunity Employer:

Hampton Inn Seattle - Airport is an equal opportunity employer and prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.