Customer Service Agent

2 weeks ago


Rochester, New York, United States NESCO Inc Full time

Join NESCO Inc as a Customer Service Agent and be a vital part of our team. We are seeking a dedicated individual to support our clients effectively. Below are the specifics:

Position Details:
  • Compensation: $17 per hour
  • Employment Duration: 6+ months
  • Work Schedule: Monday - Friday, 8:30 am - 5:00 pm
Key Responsibilities:
  • Delivering exceptional customer service to both internal and external stakeholders
  • Assisting clients through multiple communication channels including phone, email, and chat
  • Developing and maintaining a solid understanding of company offerings
  • Employing various systems and software such as HRIS, Salesforce, Flex, Core Advanced, and ORS
  • Managing data entry with a strong focus on organization and prioritization
  • Accurately documenting all customer interactions

NESCO Inc is dedicated to fostering an inclusive workplace. We are committed to equal employment opportunities and embrace diversity, ensuring a welcoming environment for all.



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