AV Technology Support Specialist

1 week ago

Washington, Washington, D.C., United States York Telecom Corporation Full time

Job Description

We are seeking a highly skilled AV Technology Support Specialist to join our team at Yorktel Corporation. The successful candidate will be responsible for ensuring the optimal functioning of all AV conference technology at our customer locations.

This is an exciting opportunity to work with a leading provider of video managed services, supporting some of the world's largest business and government agencies. As an AV Technology Support Specialist, you will have the chance to utilize your technical expertise to deliver exceptional user experiences and build strong relationships with our customers.

The ideal candidate will possess excellent problem-solving skills, a strong understanding of video conferencing technologies, and the ability to communicate complex ideas in a clear and concise manner. If you are passionate about delivering exceptional service and are looking for a challenging role that utilizes your technical expertise, we encourage you to apply.

Key Responsibilities:

  • Schedule Maintenance: Perform scheduled preventative maintenance on A/V technologies in conference spaces to ensure they are always available for use.
  • Room Checks: Conduct regular room checks to identify any potential issues and address them before they become major problems.
  • User Support: Provide expert-level support to our customers, including troubleshooting issues, configuring VTC systems, and establishing connections with remote users.
  • Training and Documentation: Develop and maintain user documentation, quick reference guides (QRGs), and provide training to customers on the use of collaboration technology.
  • Inventory Management: Manage and track equipment inventory, ensuring accuracy and compliance with company policies.

Requirements:

  • Bachelor's degree or equivalent work experience in a related field.
  • 5+ years of experience supporting/troubleshooting/installing video conferencing and audio/video technologies, including Zoom, Webex, Google Meets, BlueJeans, Cisco, Poly, Microsoft Teams, and other SIP/H323 video conferencing endpoints.
  • Excellent problem-solving skills, with the ability to think critically and resolve complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Estimated Salary: $65,000 - $90,000 per annum, depending on experience and qualifications.

About Us:

Yorktel Corporation is a leading provider of video managed services, committed to delivering exceptional service and support to our customers. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.

  • Senior AV Installation Specialist

    1 week ago

    Washington, Washington, D.C., United States EOS Full time

    Job Overview:EOS IT Solutions is a leading provider of collaboration and business IT support services to top industry leaders, delivering innovative solutions based on multi-domain architecture. Our team prioritizes customer satisfaction, quality of service, and investing in our partners and employees.This role requires travel up to 60% of the time.About the...

  • Senior AV Engineer

    1 week ago

    Washington, Washington, D.C., United States Addison Group Full time

    Job Summary:We are seeking a highly skilled Video Production Specialist to join our team at Addison Group. In this role, you will be responsible for providing technical support for video operations, including setup and operation of live event broadcast, production, editing, and AV equipment.About the Role:The ideal candidate will have 8+ years of experience...

  • IT Support Specialist for Enterprise Technology

    6 days ago

    Washington, Washington, D.C., United States Creative Financial Staffing Full time

    Job Title: IT Support SpecialistLocation: Washington, D.C.Salary: $65,000 - $85,000 per annumAbout the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team at Creative Financial Staffing. The ideal candidate will have a strong background in Office 365 support, troubleshooting, and implementing IT policies and...

  • Radiology Imaging Specialist

    1 week ago

    Washington, Washington, D.C., United States Specialist Office Full time

    Job DescriptionRadiology Technician – InterventionalCompany OverviewSpecialist Office is a leading provider of radiological services, dedicated to delivering high-quality patient care and exceptional service.Estimated Salary: $85,000 - $110,000 per yearJob SummaryWe are seeking an experienced Radiology Technologist to join our team as an Interventional...

  • Technical Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at General Dynamics Information Technology (GDIT). This role is perfect for individuals who are passionate about providing top-notch technical support and troubleshooting services.

  • DSS Systems Support Specialist

    1 week ago

    Washington, Washington, D.C., United States General Dynamics Information Technology Full time

    About the RoleWe are seeking a skilled DSS Systems Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesManage and resolve service requests from customers in a timely and efficient manner.Provide technical support for hardware and...

  • Senior IT Specialist

    13 hours ago

    Washington, Washington, D.C., United States Bully Pulpit Interactive Full time

    About the RoleThis position will play a crucial part in supporting the day-to-day IT operations of Bully Pulpit Interactive. As a key member of the Operations Team, the Senior IT Specialist will be responsible for maintaining the smooth operation of office technology and providing support to employees and contractors around the world.The ideal candidate will...

  • High-Tech IT Support Specialist

    1 week ago

    Washington, Washington, D.C., United States General Dynamics Information Technology Full time

    About the RoleAt General Dynamics Information Technology, we are committed to delivering cutting-edge technology solutions to our clients. As a High-Tech IT Support Specialist, you will play a critical role in ensuring the smooth operation of our systems and infrastructure.Responsibilities:- Provide technical advice and guidance on installation, adaptation,...

  • Technical Support Specialist for Enterprise IT

    1 week ago

    Washington, Washington, D.C., United States General Dynamics Information Technology Full time

    Transform Technology into OpportunityAt General Dynamics Information Technology, we connect and enhance the systems that matter most. As a Help Desk Technician III, you will play a meaningful part in improving how agencies operate.About the RoleThis is an exciting opportunity to join our team as a Technical Support Specialist for Enterprise IT. We are...

  • IT Support Specialist

    1 week ago

    Washington, Washington, D.C., United States Eversheds Sutherland Full time

    Eversheds Sutherland (US) LLP is a leading law firm with offices across the US. We are seeking an experienced IT Support Specialist to join our team in our Washington DC office.This role will involve serving as a liaison between users and IT professionals, ensuring that user impact is considered in IT decisions. The successful candidate will be responsible...

  • Enterprise IT Specialist for NCIS Mission Support

    1 week ago

    Washington, Washington, D.C., United States General Dynamics Information Technology Full time

    Company Overview:General Dynamics Information Technology (GDIT) is a global leader in providing consulting, technology, and mission services to the U.S. government, defense, and intelligence communities. Our team of 30,000 experts delivers innovative solutions that create immediate value and drive transformation.Salary:The estimated annual salary for this...

  • Innovative Windows Desktop Support Specialist

    1 week ago

    Washington, Washington, D.C., United States Mastech Digital Full time

    OverviewMastech Digital provides cutting-edge digital and mainstream technology solutions for American corporations. We are seeking a highly skilled Windows Desktop Support Specialist to join our Engineering domain team.Job SummaryThis is a Contract position requiring immediate start, with a duration of 6+ months. The role involves providing top-notch...

  • IT Support Specialist

    1 week ago

    Washington, Washington, D.C., United States Inspir Carnegie Hill Full time

    IT Support Specialist RoleWe are seeking a skilled IT Support Specialist to join our team at Inspīr | Embassy Row. As a key member of our IT department, you will be responsible for providing technical support and maintaining the technology infrastructure of our community.Key Responsibilities:Provide technical support to staff, residents, and visitors via...

  • Health Technology Development Specialist

    1 week ago

    Washington, Washington, D.C., United States Joint Research and Development, LLC Full time

    JRAD is a dynamic company that seeks an exceptional Health Technology Development Specialist to drive health technology initiatives for the Advanced Research Projects Agency for Health (ARPA-H). With a strong background in AI technology or molecular biosciences, this role requires expertise in program analysis and execution.This position involves...

  • Retail Technology Integration Specialist

    1 week ago

    Washington, Washington, D.C., United States Tuckernuck Full time

    OverviewTuckernuck is seeking a seasoned Retail Technology Integration Specialist to drive the development and implementation of our technology roadmap. Reporting directly to the SVP of Technology, this role offers the opportunity to leverage business and technical expertise across ERP, PIM, OMS, and POS systems.

  • Senior ServiceNow Configuration Specialist

    1 week ago

    Washington, Washington, D.C., United States Elentic Technology Solutions Full time

    Job OverviewWe are seeking a seasoned ServiceNow Configuration Specialist to join our team at Elentic Technology Solutions. As a key member of our organization, you will play a crucial role in supporting the Electronic Health Record Modernization (EHRM) program.

  • Cybersecurity Acquisition Specialist

    2 weeks ago

    Washington, Washington, D.C., United States VISTA Technology Services Full time

    Cybersecurity Acquisition SpecialistVISTA Technology Services is seeking a Cybersecurity Acquisition Specialist to provide acquisition support for cybersecurity tools and products for shipboard application.Key Responsibilities:Provide program management support to US Navy customer in the acquisition of cybersecurity tools and productsWork with customer to...

  • IT Support Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Amicis Global Full time

    Job Summary:Amicis Global is seeking a highly skilled and experienced IT Support Specialist to join our team in Washington DC. As an IT Support Specialist, you will be responsible for providing technical support to end users on a variety of issues related to desktop software, mobile devices, and other agency-specific applications.In this role, you will...

  • IT Support Specialist Lead

    2 weeks ago

    Washington, Washington, D.C., United States NuAxis Innovations Full time

    We are a federal IT company driven by innovation, with a mission to elevate the customer experience in government solutions.Our VisionNuAxis Innovations is a forward-thinking organization where technology meets passion. We strive to be the best IT partner for our clients, delivering cutting-edge solutions that transform their experiences.About NuAxisWe're a...

  • Technical Support Specialist II

    2 weeks ago

    Washington, Washington, D.C., United States Edge Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Edge. As a Technical Support Specialist, you will be responsible for providing computer support to end-users across the college for computer hardware, software, or other technology, and business-related applications.Key Responsibilities