Senior IT Specialist

15 hours ago


Washington, Washington, D.C., United States Bully Pulpit Interactive Full time
About the Role

This position will play a crucial part in supporting the day-to-day IT operations of Bully Pulpit Interactive. As a key member of the Operations Team, the Senior IT Specialist will be responsible for maintaining the smooth operation of office technology and providing support to employees and contractors around the world.

The ideal candidate will have 3-5 years of experience in IT helpdesk, with expertise in Apple computer troubleshooting and Jamf Pro device management. Experience in managing AV conferencing technology, supporting SaaS tools, and administering Office 365, Entra ID, and Slack is also a must.

Key Responsibilities
  1. Maintain the smooth operation of office technology
  2. Provide support to employees and contractors worldwide
  3. Manage and troubleshoot AV conferencing technology
  4. Support an evolving SaaS tool techstack
  5. Administer Office 365, Entra ID, and Slack
Requirements
  • 3-5 years of IT helpdesk experience
  • Expertise in Apple computer troubleshooting
  • Jamf Pro device management experience
  • Experience in managing AV conferencing technology
  • Experience in supporting SaaS tools
  • Admin experience in Office 365, Entra ID, and Slack
What We Offer
  • 100% company-paid healthcare, vision, and dental insurance
  • Matching 401(k) contributions up to 4%
  • Generous vacation and holiday package
  • Unlimited sick leave
  • 16 weeks of paid leave for new parents

Bully Pulpit Interactive provides equal employment opportunities to all qualified applicants for employment regardless of protected group status.



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