IT Support Specialist

3 days ago


Washington, Washington, D.C., United States Inspir Carnegie Hill Full time
IT Support Specialist Role

We are seeking a skilled IT Support Specialist to join our team at Inspīr | Embassy Row. As a key member of our IT department, you will be responsible for providing technical support and maintaining the technology infrastructure of our community.

Key Responsibilities:

  • Provide technical support to staff, residents, and visitors via on-site, email, phone, and ticketing system
  • Maintain and troubleshoot computer systems, peripherals, and software
  • Assist with equipment, software, and IT orders
  • Collaborate with the Inspīr IT team to coordinate IT service visits and resolve technical issues
  • Document IT procedures and create installation guides
  • Research and evaluate new technology

Requirements:

  • Two years' experience in an IT-related role
  • Creative approach to problem-solving and strong analytical skills
  • Experience supporting Windows operating systems and AD, Office 365, and Google Apps
  • Experience with desktop computers, laptops, tablets, and smartphones
  • A+ or Network + or Microsoft certifications
  • Experience working with seniors preferred

About Inspīr:

At Inspīr, we believe in creating a fulfilling experience for our residents by fostering a supportive and innovative environment. We offer a unique approach to senior living, with a focus on luxury accommodations, exceptional hospitality, cutting-edge technology, and world-class care.



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