IT Support Specialist
3 days ago
We are seeking a skilled IT Support Specialist to join our team at Inspīr | Embassy Row. As a key member of our IT department, you will be responsible for providing technical support and maintaining the technology infrastructure of our community.
Key Responsibilities:
- Provide technical support to staff, residents, and visitors via on-site, email, phone, and ticketing system
- Maintain and troubleshoot computer systems, peripherals, and software
- Assist with equipment, software, and IT orders
- Collaborate with the Inspīr IT team to coordinate IT service visits and resolve technical issues
- Document IT procedures and create installation guides
- Research and evaluate new technology
Requirements:
- Two years' experience in an IT-related role
- Creative approach to problem-solving and strong analytical skills
- Experience supporting Windows operating systems and AD, Office 365, and Google Apps
- Experience with desktop computers, laptops, tablets, and smartphones
- A+ or Network + or Microsoft certifications
- Experience working with seniors preferred
About Inspīr:
At Inspīr, we believe in creating a fulfilling experience for our residents by fostering a supportive and innovative environment. We offer a unique approach to senior living, with a focus on luxury accommodations, exceptional hospitality, cutting-edge technology, and world-class care.
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