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Lead Patient Services Coordinator
2 months ago
Under guidance, oversees patient appointment scheduling and delivers specialized data management and administrative support for the Heart and Vascular Center. Responsible for arranging intricate inpatient and outpatient Cardiovascular and Interventional Radiology procedures. Effectively communicates surgical timelines to professional medical offices. Manages and escalates scheduling conflicts as necessary. Ensures accurate entry of patient charges for billing and maintains surgical records for business intelligence analytics. Conducts further research on patient charges and escalates issues as needed. Collaborates closely with management, staff, and physicians to ensure seamless communication throughout the department.
Why Work with Providence?
At Providence, our caregivers are not just valued; they are essential. Join our team at Providence Alaska Medical Center and thrive in a culture that prioritizes patient-centered, holistic care rooted in understanding, commitment, and mutual respect. Your contributions are significant here, as we believe that to attract and retain the best talent, we must empower our team members.
Work Schedule: Full-time, 1.0 FTE, Day Shift, 40 Hours Per Week.
Application Process: Candidates who meet the qualifications will receive an invitation to complete additional self-paced screening questions through our HireVue system.
Essential Qualifications:
- Minimum of 4 years of experience in a healthcare environment.
- Familiarity with medical terminology.
- Experience in an acute care hospital setting.
Our exceptional benefits are tailored to support you and your family in maintaining wellness, advancing your career, and achieving financial stability. We prioritize your well-being, allowing you to focus on our mission of caring for all, especially the most vulnerable members of our communities.
Providence is committed to a vision of health for a better world. We are dedicated to responsible stewardship of our communities, resources, and the environment, with a goal of becoming carbon negative by 2030.
About Providence:
At Providence, our strength is in our promise: "Know me, care for me, ease my way." Working within our family of organizations means that regardless of your role, we will support you in your career journey, enabling you to support others effectively. We offer best-in-class benefits and foster an inclusive workplace where diversity is celebrated, and every individual is valued, heard, and respected. Together, our 120,000 caregivers serve in over 50 hospitals, more than 1,000 clinics, and a comprehensive range of health and social services across multiple states. As a holistic healthcare organization, we are dedicated to serving more individuals, advancing best practices, and continuing our century-long tradition of aiding the underserved.
Commitment to Diversity:
Providence is proud to be an Equal Opportunity Employer. We uphold the principle that every workforce member deserves to work in an environment free from all forms of unlawful discrimination and harassment. We believe that diversity strengthens our organization, and we are committed to creating an inclusive workforce, learning from one another, and providing equal opportunities for advancement.
