Patient Services Representative
6 days ago
The Patient Services Specialist is the first point of contact for patients and visitors, providing exceptional customer service and maintaining a high level of patient satisfaction. This role plays a key role in ensuring a positive experience for patients and their families.
Key Responsibilities- Provide exceptional customer service to patients and visitors
- Manage patient flow and coordinate appointments
- Answer phone calls and respond to patient inquiries
- Assist with medical records and billing
- Collaborate with healthcare teams to ensure seamless patient care
- 1 year of customer service experience or successful completion of Providence internship
- Preferred qualifications: 1 year of medical office or healthcare experience, basic experience with electronic medical records and/or computerized billing systems, medical terminology experience
Providence is a comprehensive health care organization serving more people, advancing best practices, and continuing our 100-year tradition of serving the poor and vulnerable. We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more.
About ProvidenceProvidence is proud to be an Equal Opportunity Employer, committed to creating an inclusive workplace where diversity is valued and everyone is essential, heard, and respected. We strive to become carbon negative by 2030 and are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
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