Client Services Coordinator

6 days ago


Anchorage, Alaska, United States Community Medical Services Full time
Job Title: Client Services Coordinator

Community Medical Services is seeking a highly skilled and compassionate Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to our clients and visitors, ensuring a welcoming and professional environment.

Key Responsibilities:
  • Greet and attend to clients in person and over the phone, providing a warm and friendly welcome.
  • Manage the patient flow of a high volume of clients in a fast-paced environment, ensuring timely and efficient service.
  • Coordinate intakes on a walk-in basis, assisting clients with completion of required documentation and scheduling with an available provider and counselor.
  • Verify insurance eligibility and set up billing episodes in our electronic health record system.
  • Establish client payment plans and financial contracts, collecting and posting payments.
  • Ensure confidentiality of all client and employee information, maintaining a secure and trustworthy environment.
Requirements:
  • High School Diploma/GED required.
  • 1+ years of experience in customer service, preferably in a healthcare setting.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Culturally competent and sensitive to client and employee needs.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program to ensure your success in the role.
  • A supportive and collaborative team environment, with opportunities for professional growth and development.


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