Patient Services Representative
2 weeks ago
We are seeking a highly skilled Patient Services Specialist to join our team at Providence Physician Service Organization. As a key member of our team, you will play a vital role in maintaining a high level of patient satisfaction by providing exceptional customer service.
Key Responsibilities- Provide exceptional customer service to patients and visitors in person or by phone.
- Manage patient flow and coordinate appointments to ensure a smooth and efficient experience.
- Respond to patient inquiries and resolve issues in a timely and professional manner.
- Collaborate with healthcare teams to ensure accurate and timely communication of patient information.
- Maintain accurate and up-to-date patient records and files.
- 1 year of customer service experience or successful completion of Providence internship.
- Basic experience with electronic medical records and/or computerized billing systems.
- Medical terminology experience.
- Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
At Providence, we are committed to providing a supportive and inclusive work environment that fosters growth and development. Our team is dedicated to delivering high-quality patient care and making a positive impact in our communities.
BenefitsWe offer a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.
About ProvidenceProvidence is a comprehensive health care organization with a long history of serving the poor and vulnerable. We are committed to delivering high-quality patient care and making a positive impact in our communities.
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