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Administrative Support Specialist

1 month ago

Oak Lawn, Illinois, United States Service Corporation International Full time
Job Summary

We are seeking a highly organized and compassionate Administrative Assistant to join our team at Chapel Hill Gardens South Funeral Home & Cemetery. As an Administrative Assistant, you will provide exceptional support to our funeral home and cemetery operations, ensuring seamless communication and service delivery to our families and clients.

Key Responsibilities
  • Provide administrative support to funeral home and cemetery staff, including reception duties, file management, and data entry.
  • Assist with at-need cemetery families, providing information on services offered and ensuring a positive experience.
  • Perform blind checks, follow up on memorial renderings, and process paperwork for marker monument placement.
  • Design memorials, notify families of flower placements, and set arrangement continuation appointments.
  • Support graveside services, provide support to families, and log information for Family Service Counselors.
  • Process accounts payable transactions, receive and process payments, and communicate client family needs to staff.
  • Maintain professional relationships with county clerk, medical examiner, and physicians.
Requirements
  • High School or equivalent required.
  • 1-2 years of experience in an office clerical or customer service capacity required.
  • Flexible schedule, including weekends, and ability to work in a fast-paced environment.
  • Working knowledge of office equipment, MS Office Suite, and basic mathematics skills.
  • Good verbal and written communication skills, strong organizational skills, and attention to detail.

Why Join Our Team?
We celebrate lives and our associates. Consider the possibilities of joining a Great Place to Work. Provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities. Duties include greeting and meeting with at-need cemetery families and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.