Hospitality Catering Coordinator

2 weeks ago


Hyattsville, Maryland, United States Compass Group Careers Full time
Job Overview

Position Title: Catering Manager

Salary: Competitive

Compensation Details: Additional benefits available

Pay Grade: 11

At Compass Group, we believe that diverse perspectives enhance our work environment. We are dedicated to fostering an inclusive atmosphere where everyone can thrive and express their true selves.

About Compass Group
As a leader in the hospitality sector, Compass Group is renowned for its innovative approach to food service in sports and entertainment. Our accolades include recognition as one of the top ten most innovative companies in sports and one of the best employers for diversity. Our extensive portfolio features award-winning dining establishments, iconic venues, and high-profile events.

Role Summary

In the role of Catering Manager, you will oversee the daily operations of our catering services, ensuring exceptional service delivery and coordination with sales and culinary teams. You will also manage the maintenance and inventory of catering equipment.

Key Responsibilities
  • Deliver catering services that consistently exceed guest expectations.
  • Effectively present our catering offerings to clients, ensuring satisfaction and profitability.
  • Maintain clear communication with clients to understand their needs and expectations.
  • Develop expertise in location-specific food and beverage offerings.
  • Engage with clients to finalize their menu selections prior to events.
  • Hold team members accountable for delivering outstanding service.
  • Foster a culture of heartfelt hospitality among team members.
  • Uphold quality standards in all service aspects.
  • Build and nurture relationships with clients, guests, and team members.
  • Solicit feedback from clients and guests to enhance service delivery.
  • Support and promote company initiatives.
  • Address any guest service issues that arise.
  • Implement menus and promotions as directed by management.
  • Meet daily sales and budgetary targets.
  • Adhere to safety and sanitation protocols.
  • Enforce responsible alcohol service policies.
  • Complete daily reporting and month-end documentation accurately.
  • Ensure compliance with company guidelines and training materials.
  • Drive revenue growth through effective service promotion.
  • Prepare sales forecasts and analyses.
  • Ensure accurate billing and payment processes.
  • Utilize performance management tools to guide team development.
  • Encourage a collaborative work environment to enhance productivity.
  • Conduct regular meetings to maintain open communication.
  • Recruit, train, and develop team members in line with company standards.
  • Maintain a positive and supportive atmosphere for team members.
  • Perform additional duties as assigned.
Qualifications
  • Minimum of 2 years of experience in food and beverage operations.
  • Bachelor's degree in hospitality management is preferred.
  • Strong computer skills.
  • Passion for hospitality and food service.
  • Excellent interpersonal and stakeholder management abilities.

Join Our Team
Compass Group is an equal opportunity employer, committed to fair treatment for all applicants and associates based on their abilities and experiences.

We welcome applications from all qualified candidates, including those with a criminal history, in accordance with applicable laws.

Benefits
We offer a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plans
  • Flexible Time Off
  • Employee Assistance Programs
  • Wellness Programs

Compass Group maintains a drug-free workplace.



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