Customer Service Representative

4 weeks ago


Independence, Ohio, United States Aimbridge Hospitality Full time

Key Responsibilities:

Greet and welcome all guests approaching the Front Desk
Maintain proper operation of the telephone switchboard
Handle requests for information, mail and messages
Answer guest inquiries about hotel service facilities and hours of operation
Handle check-ins and check-outs
Deliver guest items

About the Role:

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional customer service to our guests. You will be the first point of contact for guests and will be responsible for ensuring that their stay with us is comfortable and enjoyable.

Requirements:

Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong problem-solving skills
Ability to maintain confidentiality and handle sensitive information

What We Offer:

Aimbridge Hospitality offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.



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