Front Desk Support Specialist
1 week ago
We are seeking a highly organized and detail-oriented Front Desk Legal Assistant to join our team at Gravis Law, PLLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.
Key Responsibilities- Front Desk Operations: Manage incoming visitors, direct clients to conference rooms, and provide hospitality services.
- Office Administration: Maintain office supplies, ensure the cleanliness of common areas, and process client-related documents.
- Customer Service: Answer all incoming telephone calls and provide exceptional customer service.
- File Management: Locate and prepare necessary files for attorneys to use during court appearances, hearings, and trials.
- Travel and Logistics: Travel to Court to file documents and present them to the Court for signature.
- Support Services: Support paralegals and attorneys with file review, preliminary legal research, and drafting.
- Calendar Management: Calendaring hearings, deadlines, meetings, and other events as directed.
- Education: High School Diploma or GED required; college graduate with bachelor's degree or 2+ years of legal experience preferred.
- Communication Skills: Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
- Computer Proficiency: Computer proficiency (MS-Office- Word, Excel, and Outlook).
- Work Style: Ability to work under pressure, meet deadlines, and maintain a positive attitude while providing exemplary customer service.
- Process Management: Strong process, project, and operational management skills.
- Organizational Skills: Demonstrated organizational and prioritization skills and an ability to successfully juggle multiple mandates at the same time.
- Analytical Skills: Excellent analytical skills and an ability to effectively use both data and experience-based instinct to make decisions.
- Professional Demeanor: Positive and professional demeanor.
Gravis Law, PLLC is a professional law firm that values teamwork, collaboration, and exceptional customer service. We offer a competitive salary, generous benefits, and opportunities for growth and development.
Benefits- Insurance: Medical, dental, vision, and life insurance.
- Retirement: 401(k) plan with company matching.
- Paid Time Off: 80 hours annually for Vacation/Sick days.
- Paid Holidays: Paid Federal Holidays.
- Paid Volunteer Time Off: Up to 16 hours annually.
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