Front Desk Support Specialist

1 week ago


Boise, Idaho, United States Gravis Law, PLLC Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Legal Assistant to join our team at Gravis Law, PLLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.

Key Responsibilities
  • Front Desk Operations: Manage incoming visitors, direct clients to conference rooms, and provide hospitality services.
  • Office Administration: Maintain office supplies, ensure the cleanliness of common areas, and process client-related documents.
  • Customer Service: Answer all incoming telephone calls and provide exceptional customer service.
  • File Management: Locate and prepare necessary files for attorneys to use during court appearances, hearings, and trials.
  • Travel and Logistics: Travel to Court to file documents and present them to the Court for signature.
  • Support Services: Support paralegals and attorneys with file review, preliminary legal research, and drafting.
  • Calendar Management: Calendaring hearings, deadlines, meetings, and other events as directed.
Requirements
  • Education: High School Diploma or GED required; college graduate with bachelor's degree or 2+ years of legal experience preferred.
  • Communication Skills: Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
  • Computer Proficiency: Computer proficiency (MS-Office- Word, Excel, and Outlook).
  • Work Style: Ability to work under pressure, meet deadlines, and maintain a positive attitude while providing exemplary customer service.
Desired Qualifications
  • Process Management: Strong process, project, and operational management skills.
  • Organizational Skills: Demonstrated organizational and prioritization skills and an ability to successfully juggle multiple mandates at the same time.
  • Analytical Skills: Excellent analytical skills and an ability to effectively use both data and experience-based instinct to make decisions.
  • Professional Demeanor: Positive and professional demeanor.
About Gravis Law, PLLC

Gravis Law, PLLC is a professional law firm that values teamwork, collaboration, and exceptional customer service. We offer a competitive salary, generous benefits, and opportunities for growth and development.

Benefits
  • Insurance: Medical, dental, vision, and life insurance.
  • Retirement: 401(k) plan with company matching.
  • Paid Time Off: 80 hours annually for Vacation/Sick days.
  • Paid Holidays: Paid Federal Holidays.
  • Paid Volunteer Time Off: Up to 16 hours annually.


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