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Front Office Coordinator

2 months ago

Boise, Idaho, United States Xpress Wellness Urgent Care Full time

Xpress Wellness Urgent Care is in search of a skilled Front Office Medical Receptionist to enhance our operations. In this pivotal role, you will serve as the initial point of interaction for our patients, significantly contributing to the delivery of exceptional healthcare services. Your responsibilities will include providing warm and efficient service while upholding a professional atmosphere.

Key Responsibilities
  • Welcoming and registering patients promptly and accurately, including the collection of co-pays and essential registration details.
  • Safeguarding patient privacy by ensuring the confidentiality of personal and financial data.
  • Managing patient flow and overseeing the lobby area to ensure a smooth experience.
  • Handling incoming calls, scheduling appointments, and addressing patient questions effectively.
  • Collaborating with medical staff to facilitate seamless patient care.
  • Maintaining an organized and tidy front-desk area.

Qualifications

  • High school diploma or equivalent is mandatory.
  • Outstanding communication and interpersonal abilities.
  • Capability to handle multiple tasks in a dynamic environment.
  • Strong organizational skills with a keen eye for detail.
  • Familiarity with medical terminology and procedures is advantageous.
  • Proficiency in Microsoft Office and electronic medical record systems.
  • A minimum of 2 years in a customer-focused role is preferred.
  • BLS certification is a plus.
  • Understanding of insurance summary data is beneficial.

Employee Benefits

Xpress Wellness provides a supportive work environment in modern urgent care facilities, offering a range of benefits:

  • Flexible scheduling to promote work-life balance.
  • Competitive compensation.
  • Generous paid time off.
  • Health, dental, and vision insurance.
  • Retirement plan with employer matching.
  • Options for short-term and long-term disability.
  • Life insurance coverage.
  • PRN rate set at $16.50 per hour.