Community Association Manager

1 week ago

Olympia, Washington, United States The Management Association, Inc. Full time
Job Title: General Manager

At The Management Trust, we are seeking a highly skilled and experienced General Manager to join our team. As a General Manager, you will be responsible for overseeing the daily operations of our community association, ensuring that all aspects of the community are managed efficiently and effectively.

Key Responsibilities:
  • Manage the community association, including daily operations, budget preparation, and community business management.
  • Partner with the Association Board of Directors to fulfill obligations of the management contract and achieve the goals and objectives of the Board.
  • Provide management services in compliance with the terms of the management contract.
  • Prepare annual budget estimates for Board action and approval.
  • Assist Board and homeowners with problem resolution.
  • Provide fiscal management, including reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month.
  • Conduct site reviews and provide oversight of related compliance matters.
  • Review and submit requests for vendor bids and contracted services.
  • Prepare schedules and establish priorities for routine and special work projects.
  • Attend association meetings, including annual, turnover, and Board meetings.
  • Prepare Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
  • Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
  • Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to the community.
  • Oversee all aspects of the client's relationship with our Company to ensure success and retention.
Requirements:
  • A degree in a Business Administration (or related) field, along with (5) years of experience with increasing responsibility in community association management.
  • Professional designations are a plus.
  • Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget/finance.
  • Ability to motivate teams while simultaneously managing several projects.
  • Knowledge of management contracts, CC&Rs and other governing documents.
  • Solid knowledge of Microsoft Outlook, Excel, and Word.
  • Strong leadership abilities and comfort with public speaking (small and large groups).
  • Conflict resolution skills.
  • Ability to meet deadlines and address time-sensitive issues.
  • Superior multi-tasking skills.
  • Excellent written and verbal communication.
  • Ability to provide high-level customer service with astute attention to detail and organization.
  • Must be a team player.
  • Ability to manage workflow amid shifting priorities.
  • Willing to learn Company process and procedures, and learn/use proprietary software.
  • Adaptable and dependable with a solid attendance record.
  • Professional and respectful demeanor with all staff and guests at all times.
Special Requirements:
  • Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy.
Essential Functions:
  • Use standard office equipment, including: computer, phone, copier/scanner, etc.
  • Be stationary for periods of time.
  • Relocate up to (25) pounds.
  • Travel to and from offsite locations.

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

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