Operations Manager

2 days ago


New Orleans, Louisiana, United States DuraServ Corp Full time
Job Title: Operations Manager

At DuraServ Corp, we are seeking an experienced Operations Manager to oversee the entire local Service Operation. This is a hybrid role with a focus on the office, requiring strong leadership and management skills.

Key Responsibilities:
  • Manage day-to-day operations of the service department, ensuring efficient and effective delivery of services.
  • Plan and implement schedules to meet daily customer commitments, ensuring timely and cost-effective execution.
  • Review workload and manpower to meet customer commitments, making adjustments as needed.
  • Ensure projects are completed on time, within budget, and to customer satisfaction.
  • Oversight and management of subcontractors, including job site reviews, workmanship, and punch list completion.
  • Daily inspection and inventorying of Division Service Trucks.
  • Lead the service department's growth, driving continuous improvement and employee engagement.
  • Reinforce company policies and procedures, ensuring compliance.
  • Drive the ADVANCE Technician Training Program at the Division.
Requirements:
  • High School graduation or equivalent required; Bachelor's degree preferred.
  • Prior experience in the dock and door industry preferred.
  • Ability to attain forklift and scissor lift certifications within 30 days and OSHA 30 certification training within 60 days.
  • Established computer skills and familiarity with Microsoft Windows and Microsoft Office (Excel, Word, and Teams) preferred.
Benefits:
  • Continuous training and development program.
  • Full benefits package including health, dental, vision, supplement insurance plans, and a 401K with company match.
  • Life insurance, short and long-term disability.

We are an equal-opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business needs.



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