Post University Admissions Counselor
1 week ago
We are seeking an Admissions Advisor - ADP to join our team at Post University. As an Admissions Advisor - ADP, you will be responsible for new student recruitment regarding admission to Post University's ground and online programs. You will conduct professional college advisory sessions via telephone and occasionally in-person or virtual to help prospective students identify their interests and choose a degree program that fits each student's personal and career goals. You will also respond to student inquiries regarding Post University and our program offerings, data entry of student enrollment information, and follow up with prospective students/applicants and record results in the database to ensure excellent customer service throughout enrollment.
Responsibilities
Conduct professional college advisory sessions via telephone and occasionally in-person or virtual to help prospective students identify their interests and choose a degree program that fits each student's personal and career goals. Respond to student inquiries regarding Post University and our program offerings. Data entry of student enrollment information. Follow up with prospective students/applicants and record results in the database to ensure excellent customer service throughout enrollment. Work collaboratively with the Financial Aid, Office of Student Information, and other departments to assist students with financing and advising needs. Participate in diverse student registration and development activities to promote inclusivity and student success. Work with academic advising and faculty to identify students with academic problems and strive to overcome these issues to promote student success and retention.
Requirements
Associate degree required; bachelor's degree preferred, or an equivalent combination of education and experience. Experience in higher education admissions and/or recruiting experience with a consultative sales approach is desired. Prior call center, customer service, and/or sales experience are a plus. Strong relationship-building skills and the ability to connect with students and colleagues are required. Excellent interpersonal skills, including a dynamic phone presence, are required. Proficiency in Microsoft Office, Internet applications, and database software are necessary.
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