Tuition Services Representative
3 weeks ago
The Tuition Services Representative position at Post University requires a skilled and customer-focused individual to provide exceptional support to students and internal stakeholders regarding tuition payments and financial aid processes.
About Post University: With a rich history of innovation and commitment to student success, Post University continues to expand its online and on-campus programs. Our team is passionate about delivering excellent services and fostering a culture of excellence.
Job Responsibilities: As a Tuition Services Representative, you will be responsible for:
- Providing clear and concise information to students and internal stakeholders about tuition payment options, financial aid eligibility, and federal student loan requirements.
- Resolving issues promptly and ensuring timely follow-up on student inquiries, requests, and concerns.
- Maintaining accurate records, analyzing data, and ensuring compliance with internal and federal policies.
Skills and Qualifications:
- Bachelor's degree preferred; equivalent combination of education, experience, or training can be substituted.
- Previous experience in student finance, higher education, or related fields is beneficial.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work accurately and efficiently in a high-volume environment.
Estimated Annual Salary: $58,000 - $72,000, based on experience and qualifications. Post University offers a competitive compensation package, including benefits and opportunities for professional growth and development.
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