Student Financial Aid Specialist
6 days ago
Post University is seeking a highly skilled Student Financial Aid Specialist to join its team in the Division of Student Finance. The successful candidate will be responsible for providing exceptional customer service to students, families, and internal stakeholders regarding tuition payments and financial aid processes.
About Post University: For over 130 years, Post has been dedicated to student success, offering online and on-campus programs to thousands of students. Our team prides itself on diversity, expertise, and innovative thinking.
Job Summary: As a Student Financial Aid Specialist, you will work closely with students, admissions, student accounts, registrars, and advising teams to ensure seamless tuition payment processes. Your primary responsibilities will include:
- Communicating clearly and effectively with students and internal stakeholders about tuition payment options, financial aid eligibility, and federal student loan requirements.
- Providing outstanding customer service, resolving issues promptly, and ensuring timely follow-up on student inquiries.
- Analyzing data, reviewing student files, and maintaining accurate records to ensure compliance with internal and federal policies.
Required Skills and Qualifications:
- Bachelor's degree preferred; equivalent combination of education, experience, or training can be substituted.
- Previous experience in higher education, student finance, or related fields is desirable.
- Ability to adapt quickly to changes in rules and regulations and stay compliant.
- Strong communication, problem-solving, and analytical skills.
Estimated Salary: $55,000 - $65,000 per year, based on experience and location. Post University offers a competitive compensation package, including benefits and opportunities for professional growth.
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