Specialty Healthcare Coordinator

5 days ago


Elk Grove California, United States Pacific Dental Services Full time
About the Role

We are seeking a highly skilled and motivated Specialty Healthcare Coordinator to join our team at Pacific Dental Services. As a key member of our team, you will play a critical role in supporting our Specialists in achieving their financial goals and providing exceptional patient care.

Key Responsibilities
  • Partner with Specialists to gain a financial commitment from patients to start treatment
  • Develop a thorough understanding of financial options to support specialty case acceptance
  • Educate patients on treatment choices and overcome common objections
  • Proactively manage Specialists' schedules to ensure productivity and efficiency
  • Act as a liaison between the office and specialty teams, facilitating communication and coordination
  • Understand and utilize all available financial options to give patients choices
  • Professionally overcome common patient objections to starting treatment
  • Obtain necessary insurance pre-authorizations for patients
  • Participate in daily morning huddles, monthly team meetings, and other meetings as required
  • Thoroughly understand Specialty goals and metrics, including additional reports used for tracking key metrics and patient care
  • Demonstrate stewardship of the PDS Brand, making decisions consistent with the PDS Brand framework
  • Become knowledgeable on the Mouth Body Connection and support clinical excellence through comprehensive patient care
  • Maintain an appropriate professional appearance and demeanor in accordance with company policies
  • Ensure Compliance with Company policies, as well as State, Federal, and other regulatory bodies
Requirements
  • High School Diploma or general education degree (GED)
  • Travel may be required between offices
  • Prior course work or on-the-job training in the fields of dentistry, insurance, or business is preferred
Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community


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