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Treatment Coordinator

2 months ago

California, United States Specialty 1 Partners Full time

Our office, Marin Endodontics - Greenbrae , is seeking a talented Treatment Coordinator to join our busy and fast-paced specialty practice. We are looking for a skilled and flexible Treatment Coordinator to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team, and why we could be the right next step in your career. Your Responsibilities Engage with patients to explain treatment options, answer questions, and address concerns in a clear and empathetic manner. Collaborate with the dental team to create comprehensive treatment plans tailored to each patient's needs and goals. Schedule appointments for treatments, consultations, and follow-up visits, taking into consideration the patient's availability and the clinic's schedule. Assist patients in understanding and navigating insurance coverage and financial obligations, providing accurate cost estimates, and exploring payment options. Maintain accurate and up-to-date patient records, treatment plans, and correspondence to ensure efficient communication and coordination. Work closely with the front desk and administrative staff to ensure a smooth patient flow and an organized office environment. Continuously update your knowledge of dental treatments, procedures, and insurance policies to provide accurate information to patients. Handle any patient concerns or issues that may arise during the treatment process, escalating them as necessary to ensure prompt resolution. Able to travel to our other office locations as needed. As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team. Excellent communication skills, both verbal and written, to explain complex treatment information in a clear and understandable manner. Detail-oriented and organized, with the ability to manage multiple tasks and priorities simultaneously. Proficiency in dental software and basic computer skills. Understanding of dental terminology, procedures, and insurance processes. Empathetic and patient-centered approach to customer service. A high school diploma. If this sounds like you, you will fit right in with the team Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators, and many more all work together to improve the patient care experience and achieve great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work, and everywhere in between. Your Benefits & Perks BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork #J-18808-Ljbffr