Guest Services Coordinator
2 weeks ago
The mission of The Waters is 'To create a sense of community where everyone THRIVES'.
At The Waters, we understand that our team members are a vital representation of our community. We are dedicated to attracting and nurturing professional, compassionate, and dedicated individuals who embody our values. Our goal is to inspire our team members to flourish, just as we strive to do for our residents.
Benefits of Working at The Waters:
- Paid holidays with double time for those worked
- Immediate access to 50% of earned but unpaid wages through OnShift
- Paid Time Off (PTO) available as you earn it
- Medical and Dental Benefits starting the first of the month
- 401k plan available after three months, fully vested
- Our core values emphasize Teamwork, Humility, Responsibility, Innovation, where Victories are celebrated and Every moment is valued, allowing you to THRIVE
The Concierge is responsible for addressing the needs and requests of residents and visitors. This role serves as the primary point of contact for information and assistance within the community, acting as the welcoming face of our establishment and coordinating resident and guest activities. The ideal candidate will possess a friendly and approachable demeanor, responding promptly to inquiries from guests and team members while representing The Waters Senior Living with professionalism.
Key Qualifications:
- Deliver exceptional hospitality to our senior residents
- Foster a lively, engaging, and nurturing atmosphere for residents
- Interact with residents' families and friends, dedicating time to connect with them
- Serve as the welcoming representative of the community
- Contribute to the creation and execution of innovative initiatives that enhance the experiences of residents, families, and guests
- Preferred: Advanced education in hospitality or a related field
- Minimum of two years' experience in a concierge or similar role
The Waters is an equal opportunity employer committed to fostering a diverse workforce. The Waters participates in E-Verify.
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