Guest Services Coordinator

2 weeks ago


Eden Prairie, Minnesota, United States The Waters Full time
Position Overview

The Waters is dedicated to fostering a community where everyone flourishes.

We understand that our team members are a direct representation of The Waters. It is crucial to attract and nurture professional, empathetic, and dedicated individuals who align with our mission. We aim for our staff to feel motivated and to thrive, just as our residents do.

Why Choose The Waters?

  • Paid holidays; double pay for holidays worked
  • Immediate access to 50% of earned but unpaid wages through OnShift
  • Paid Time Off (PTO), available as you earn it
  • Medical and Dental Benefits starting the first of the month
  • 401k plan after three months, fully vested
  • The Waters upholds values of Teamwork, Humility, Responsibility, Innovation, where Victories are celebrated and Every moment is significant, enabling you to THRIVE

The Concierge is responsible for addressing the needs and requests of residents and visitors. This role serves as the primary point of contact for information or assistance within the community, embodying the face of the establishment and overseeing the coordination of resident and guest activities. The ideal candidate possesses a friendly and welcoming demeanor, responding promptly to inquiries from guests and team members, while representing The Waters Senior Living with professionalism.

Key Qualifications:

  • Deliver exceptional hospitality to our senior residents
  • Foster a lively, engaging, and supportive atmosphere for residents
  • Engage with residents' families and friends, taking time to connect with them
  • Act as the representative of the community
  • Assist in the creation and execution of innovative approaches to enhance the experiences of residents, families, and guests at The Waters
  • Advanced education in hospitality or a related field is preferred
  • A minimum of two years of experience in a concierge or similar role

The Waters is an equal opportunity employer, proudly committed to a diverse workforce. The Waters participates in E-Verify.



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