Banking Solutions Specialist
7 days ago
Job Summary
First Bank is seeking a highly skilled Digital Product Manager to join our team. As a Digital Product Manager, you will play a critical role in developing and implementing a best-in-class digital product set that meets the needs of our clients.
Key Responsibilities
- Collaborate with frontline employees and customers to gain a clear understanding of customer needs and expectations.
- Lead the implementation and integration of third-party technology platforms.
- Work with assigned technology vendors to ensure partnership performance and bank awareness of all digital product and service offerings.
- Partner with technology and development teams to develop new digital banking solutions and products.
- Establish and execute on product strategy and roadmap with clear timeline and deliverable due dates.
- Develop user stories and turn them into actionable tasks.
- Manage product backlog and prioritize development of product features and functionality.
- Develop a testing agenda to improve products, with a strong understanding and use of statistical models.
- Work with the Business Intelligence team to establish appropriate product reporting for product performance management.
- Review product pricing and fees, presenting the business case for any recommended pricing changes and executing on changes approved.
- Function as the bank's subject matter expert on assigned product family, including product details, market conditions, regulatory requirements, and risks.
Requirements
- Technical product knowledge and expertise.
- Agile methodology experience.
- Critical thinking and analytical skills.
- Business acumen.
- Effective communication.
- Strong empathy and leadership skills.
- Problem-solving.
- Time management.
- Ability to influence.
- Flexibility.
- Strategy and roadmap creation.
- Research skills.
Education and/or Experience
A Bachelor's degree from a four-year college or university is required, with an MBA preferred. We are also looking for an individual with a minimum of 5 years of experience working as a digital product manager/owner/lead and a minimum of five to ten years of experience and/or training in banking, strategy, product management, and data analytics.
Language Skills
Ability to read, analyze, and interpret financial reports and legal documents. P&L management experience is a plus. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
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