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Head of Banking as a Service

2 months ago

St Louis, Missouri, United States Midland States Bank Full time

Compensation Overview

At Midland States Bank, the base salary is just one aspect of our comprehensive Total Rewards program. The specific compensation is influenced by various factors including education, skills, internal equity, and experience. This role also offers additional compensation through short-term incentives (such as bonuses and/or commissions) and may include long-term incentives (like stock awards). Benefits associated with this position encompass extensive healthcare options, well-being programs, paid family leave, and generous paid time off. Total Rewards also feature banking benefits, an Employee Stock Purchase Plan, a 401K plan with company matching, and the potential to engage in our Non-Qualified Deferred Compensation plan. Please note that incentives and benefits are subject to eligibility criteria.

Role Overview

Reporting directly to the Chief Digital Officer (CDO), the Director of Banking as a Service (BaaS) will deliver strategic leadership in collaboration with Executive Management to develop and implement BaaS technologies, partnerships, vision, and product roadmap. This pivotal role will act as the senior operational manager for the BaaS Operating team and Committee. The Director will spearhead a delivery and oversight team to innovate and create new methodologies, relationships, and products, continuously enhancing the experience within our digitally focused channels. This position will involve direct collaboration with the Chief Information Officer (CIO), CDO, and BaaS Committee to cultivate and oversee the development of new and ongoing relationships and technologies with leading BaaS aggregators and Fintechs.

In this highly visible capacity, you will serve as a liaison among the Bank's business units, Fintechs, and BaaS Operating Committees. You will manage the portfolio of systems and applications utilized by our BaaS partners, ensuring effective use and ongoing refinement. The Product Owner will achieve these objectives through project management, planning, research, data analysis, report generation, system parameter configuration, and functional requirements documentation.

Key Responsibilities

  • Provide leadership and promote the Core Vision and Values of Midland States Bank.
  • Collaborate with the CIO, CDO, and key business partners to attract and nurture relationships with leading fintech companies.
  • Develop and mentor talent to build, maintain, and effectively lead a diverse, high-performing team to meet current and future business demands.
  • Oversee fintech due diligence and onboarding processes.
  • Assist vendor and fintech managers in conducting initial and ongoing due diligence and vendor or fintech risk assessments.
  • Evaluate third-party and fintech engagements, conducting ongoing reviews to identify and manage vendor risk, including the completion of inherent and overall risk assessments.
  • Manage ongoing systems associated with all BaaS platforms.
  • Monitor fintech usage of platforms to ensure alignment with bank and contractual obligations.
  • Coordinate sessions and content for the BaaS operating committee and Board.
  • Maintain a well-defined fintech pipeline.
  • Ensure that products and solutions delivered by Fintech meet the established contractual needs and requirements.
  • Understand the BaaS vision and assist in defining future objectives.
  • Coordinate with the CDO and BaaS Operating Committee to produce Executive and Board level Risk, Compliance, Exception, and Key Performance Indicator Reporting.
  • Facilitate coordination of needs, tasks, vision, and requirements with BaaS Operating Committee members.
  • Set appropriate expectations regarding deliverables and timelines for Fintech delivery teams and BaaS Operating Committee.
  • Work with senior management to define success metrics and translate these into fintech requirements and pipeline needs.
  • Develop an 18+ month roadmap that aligns with the BaaS Operating Committee's vision and goals.
  • Conduct necessary research to understand fintechs within the pipeline.
  • Manage large projects utilizing formal project management methodologies.
  • Lead and facilitate meetings to perform assigned tasks, such as requirements gathering.
  • Keep stakeholders, dependencies, and managers informed on progress and any potential risks or roadblocks.
  • Assist with research and evaluations of new systems.
  • Help write and coordinate Requests for Proposals.
  • Map bank and fintech business processes.
  • Assist with workflow design and process enhancement.
  • Lead others directly or indirectly.
  • Stay informed on legal, regulatory, market, industry, and environmental changes affecting Midland States Bank's third-party risk landscape.
  • Assist Risk Management in identifying and reporting residual exposure.
  • This role may require occasional travel for training and team meetings.
  • Maintain compliance with all applicable regulations, including the Bank Secrecy Act (BSA).
  • Perform other duties as assigned.

Qualifications

Education/Experience:

  • Bachelor's degree in Computer Science, Marketing, Finance, or a related field is required; a Master's degree is preferred.
  • 10+ years of experience in IT, Digital, or Fintech Solutions Development with a robust technical background.
  • Extensive experience in project management methodologies, including cost, schedule, scope, issue, risk, and change management.
  • Proven ability to translate functional requests into technical tasks.
  • Demonstrated experience in prioritizing work effectively.
  • Ability to adapt and manage multiple, sometimes shifting priorities.
  • Strong understanding of various software development lifecycle strategies and their appropriate applications.
  • Familiarity with Agile, Lean, and Scrum principles.
  • Experience leading meetings with 15+ participants and demonstrating technical features or functions.
  • Creative thinker with the ability to inspire creativity in others.
  • Self-motivated with the capacity to work independently with minimal supervision.
  • Ability to communicate technical details across different organizations and hierarchies.

Core Competencies:

  • Business Insight
  • Innovation Cultivation
  • Results Orientation
  • Sound Decision Making
  • Brand Advocacy
  • Collaboration
  • Effective Communication
  • Customer Orientation
  • Authenticity
  • Emotional Intelligence
  • Self-Development
  • Flexibility and Adaptability

At Midland States Bank, we believe that bringing our whole selves to work each day fosters happiness, comfort, confidence, and excitement to achieve great things for our customers, colleagues, and the company. We are proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate, and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are seeking a place to grow, we encourage you to consider opportunities at Midland States Bank.

This job description does not constitute a contract for employment.