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Head of Banking as a Service

2 months ago

St Louis, Missouri, United States Midland States Bank Full time

Compensation Overview

At Midland States Bank, the base salary is a key element of our Total Rewards framework. The specific compensation is influenced by various factors including education, skills, internal equity, and experience. This role also offers additional financial incentives such as short-term bonuses and potential long-term incentives like stock options. Benefits for this position encompass comprehensive healthcare, wellness programs, paid family leave, and generous paid time off. Our Total Rewards package includes banking benefits, an Employee Stock Purchase Plan, a 401K plan with company matching, and may provide opportunities to engage in our Non-Qualified Deferred Compensation plan. Eligibility requirements apply to incentives and benefits.

Role Summary

Reporting directly to the Chief Digital Officer (CDO), the Director of Banking as a Service (BaaS) will deliver strategic direction in collaboration with Executive Management to develop and implement BaaS technologies, partnerships, vision, and product strategy. This pivotal role will act as the senior operational leader for the BaaS Operating team and Committee. The Director will spearhead a team focused on innovation and the development of new methodologies, partnerships, and products to enhance the experience across our digital channels. The role involves direct collaboration with the Chief Information Officer (CIO), CDO, and BaaS Committee to cultivate and oversee relationships with leading BaaS aggregators and Fintech companies.

In this prominent position, you will serve as a key liaison among the Bank's business units, Fintech partners, and BaaS Operating Committees. You will manage the suite of systems and applications utilized by our BaaS partners, ensuring effective use and continuous improvement. The Product Owner will achieve these goals through project management, planning, research, data analysis, report generation, system configuration, and documentation of functional requirements.

Key Responsibilities

  • Provide leadership while promoting Midland States Bank's Core Vision and Values.
  • Collaborate with the CIO, CDO, and key business partners to attract and nurture relationships with top-tier fintechs.
  • Develop and mentor talent to build and sustain a diverse, high-performing team that meets current and future business demands.
  • Oversee fintech due diligence and onboarding processes.
  • Assist vendor and fintech managers in conducting initial and ongoing due diligence and risk assessments.
  • Evaluate third-party and fintech engagements, conducting ongoing reviews to identify and manage vendor risks.
  • Manage all systems associated with BaaS platforms.
  • Monitor fintech usage of platforms to ensure compliance with bank and contractual agreements.
  • Coordinate sessions and materials for the BaaS operating committee and Board.
  • Maintain a robust pipeline of direct and indirect fintech relationships.
  • Ensure that products and solutions from fintech partners meet established contractual requirements.
  • Clearly articulate the BaaS vision and assist in defining future objectives.
  • Work with the CDO and BaaS Operating Committee to produce Executive and Board-level reports on Risk, Compliance, Exceptions, and Key Performance Indicators.
  • Coordinate needs, tasks, vision, and requirements with BaaS Operating Committee members.
  • Set appropriate expectations for deliverables and timelines with fintech delivery teams and the BaaS Operating Committee.
  • Collaborate with senior management to define success metrics and translate these into fintech requirements and pipeline needs.
  • Develop an 18+ month roadmap that aligns with the BaaS Operating Committee's vision and goals.
  • Conduct research to understand fintechs within the pipeline.
  • Manage large-scale projects using formal project management methodologies.
  • Lead and facilitate meetings to gather requirements and perform assigned tasks.
  • Keep stakeholders, dependencies, and managers informed of progress and any potential risks or obstacles.
  • Assist with research and evaluations of new systems.
  • Help draft and coordinate Requests for Proposals.
  • Map bank and fintech business processes effectively.
  • Support workflow design and process enhancements.
  • Lead others directly or indirectly.
  • Stay informed about legal, regulatory, market, industry, and environmental changes affecting the Bank's third-party risk landscape.
  • Assist Risk Management in identifying and reporting residual exposure.
  • Occasional travel may be required for training and team meetings.
  • Maintain compliance with all relevant regulations, including the Bank Secrecy Act (BSA).
  • Perform other duties as assigned.

Qualifications

Education and Experience:

  • Bachelor's degree in Computer Science, Marketing, Finance, or a related field is required; a Master's degree is preferred.
  • Over 10 years of experience in IT, Digital, or Fintech Solutions Development with a strong technical foundation.
  • Extensive background in project management methodologies, including cost, schedule, scope, issue, risk, and change management.
  • Proven experience in translating functional requirements into technical specifications.
  • Demonstrated ability to prioritize work effectively.
  • Adaptable and capable of managing multiple and shifting priorities.
  • Ability to articulate various software development lifecycle strategies and their appropriate applications.
  • Solid understanding of Agile, Lean, and Scrum principles.
  • Experience leading meetings with large groups, showcasing technical features or functions.
  • Creative thinker who encourages innovation in others.
  • Self-motivated with the ability to work independently with minimal supervision.
  • Effective communicator, able to convey process and technical details across different organizational levels.

Core Competencies:

  • Business acumen
  • Fosters innovation
  • Drives results
  • Makes informed decisions
  • Acts as a brand ambassador
  • Collaborates effectively
  • Communicates clearly
  • Focuses on customer needs
  • Demonstrates authenticity
  • Exhibits emotional intelligence
  • Commits to self-development
  • Shows flexibility and adaptability

At Midland States Bank, we believe that bringing our authentic selves to work fosters happiness, comfort, confidence, and excitement to serve our customers and support one another. We are proud to be an Equal Opportunity and Affirmative Action employer, committed to recruiting, employing, training, compensating, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage individuals seeking growth to consider opportunities at Midland States Bank.

This job description does not constitute a contract for employment.