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Enterprise Software Solutions Specialist
2 months ago
We are seeking a highly skilled Systems Engineer (SaaS) to join our team at Network and Data Solutions Integrators (NDSI). As a key member of our engineering team, you will be responsible for delivering cutting-edge solutions to complex problems.
Key Responsibilities- Provide expertise in the testing, packaging, and deployment of enterprise software and application packages.
- Leverage expertise to develop, test, and implement CI/CD strategies to deliver mission-driven software requirements.
- Work collaboratively with other engineering and system teams to move software through the whole software development process from service requirements through integration and deployment.
- Troubleshoot and resolve issues in our develop, test, and production environments.
- Provide technical peer review in coordination with other team members.
- Work within a geographically dispersed interdisciplinary team of Engineering and Program Management professionals.
- Handle a variety of administrative, operational, and technical support tasks related to FlexNet Manager Suite (FNMS), a Flexera Software Asset Management product.
- Ensure the application is up to date, working properly, and discovering current, healthy data.
- Analyze system data and create regular reports and charts that display the health status of the application.
- Communicate effectively with clients, stakeholders, and licensing team.
- Perform system administration and support tasks as assigned.
- Perform Inventory Health Checks - Monitoring dashboards and system status.
- Communicate, diagnose, and ensure remediation in the event of system failure.
- Apply system updates as needed.
- Data Input - Performing one-off uploads.
- Implementing new rules and business adapters to collect current data.
- Ensuring excluded devices and applications are included on the system.
- Agent Health - Monitoring beacon servers and agent health on endpoint devices.
- Ensuring the successful deployment of the latest agent and beacon application.
- User Administration - Managing user account rights and accesses.
- Data Integrity & Accuracy - Implementing and maintaining automated processes to handle orphan, duplicated, and decommissioned devices.
- Product Upgrades/renewal - Monitoring FNMS product releases/upgrades and applying patches as needed.
- Ad Hoc - Implementing Flexera integration with third-party vendor applications.
- Performing client and team assignments as needed.
- Learning and implementation of additional Flexera products/tools as requested.
- 1+ years of experience in networking, IP addressing, and ports.
- 3+ years of experience in Flexera architecture, beacon servers, and agents.
- Knowledge of SQL scripting language to check connection strings.
- 5+ years experience Windows Server 2016/2019.
- 5+ years experience RHEL7/8.
- 5+ years experience Microsoft Endpoint Configuration Manager (MECM).
- Active TS/SCI clearance and eligibility to obtain a CI Poly.
- Bachelors Degree and 5+ years of experience or an equivalent years of education and years of experience.
- Location: On Customer Site.
- US Citizenship Required.
